How to improve end user dissatisfaction with mobility
A research report on the state of mobility in organisations.
In a recent global survey of 1425 senior IT and business executives, results revealed that only one in five of end users are completely satisfied with their experiences with mobile services.
The good news is, most organisations have now placed improving the overall user experience as their number one priority - 40 per cent of respondents have already adopted enterprise mobility, and another 47 per cent plan to in the next two years.
By taking a holistic approach to improving and securing the overall end-to-end mobile experience, organisations are reaping huge rewards:
• Enterprise mobility adopters report six times more end users who are completely satisfied with their mobility products or services;
• Twice as many enterprise mobility adopters have already seen an improvement in overall user experience; and
• Enterprise mobility adopters have seen a 24 per cent revenue increase from user-facing mobility apps and a 25 per cent improvement in the overall end user experience.
Get a thorough overview of the state of mobility in organisations today, its benefits and challenges for organisations, and how organisations and users alike have benefited from adopting end user-facing mobility apps. Download this report now.