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Singapore’s Approach to Smart Urban Development

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Associate Professor Faishal Ibrahim, Minister of State for the Ministry of National Development and Ministry of Home Affairs, in a recent speech, emphasised the crucial role of technology, smart city innovations, and sustainability in urban development. He highlighted that urban rejuvenation goes beyond mere infrastructure improvements to include social cohesion and economic opportunities, necessitating collaboration between the public and private sectors.

Professor Ibrahim underscored the importance of technology in tackling global challenges such as climate change, environmental degradation, and ageing populations. In Singapore, smart amenities are being integrated into housing estates to enhance safety and promote active ageing, demonstrating the city-state’s commitment to leveraging technology for urban development.

Singapore’s approach to sustainable urban development is built on successful partnerships and a robust digital transformation strategy. Initiatives like the Digital Enterprise Blueprint and GPT-Legal aim to revolutionise various sectors, while the Smart Port Challenge 2024 focuses on fostering innovation in the maritime industry.

These efforts are part of a broader vision for a smart future, where a Digital Government, Digital Economy, and Digital Society harness technology to transform health, transport, urban living, government services, and businesses.

However, it is important to note that while the approach is digital-first, it is not digital only. The “digital first but not digital-only” approach ensures user-friendly digital services while providing non-digital alternatives for those who need them. This includes in-person help through ServiceSG centres. Additionally, programmes like the Infocomm Media Development Authority (IMDA) Digital Skills for Life and Seniors Go Digital help citizens learn essential digital skills.

The Digital Government is committed to investing in infrastructure and creating shared open platforms for businesses and citizens to learn and develop. The Digital Economy encourages businesses to invest in technology and talent to drive growth beyond Singapore’s shores. Meanwhile, the Digital Society empowers individuals to cultivate their talents with the latest digital tools, helping them achieve their aspirations and improve their quality of life.

Singapore’s cybersecurity capabilities are vital to its national security, digital economy, and digital way of life. The Cyber Security Agency (CSA) continuously monitors cyberspace for threats, protecting critical information infrastructure to ensure the uninterrupted delivery of essential services. By analysing risks and implementing mitigation measures, CSA plays a crucial role in safeguarding the nation.

The use of data science and artificial intelligence is central to Singapore’s strategy to improve citizen-centric services and support government policies. As AI continues to transform industries, ethical concerns have emerged, prompting the IMDA to lead efforts in AI governance.

With global consumer trust in AI at just 35%, IMDA prioritises accuracy, bias-aware decision-making, and data privacy through frameworks like the Model AI Governance Framework and AI Verify. By collaborating with international bodies, Singapore aims to set global AI standards.

The IMDA and ITSC’s IoT Technical Committee have developed a suite of IoT standards focusing on interoperability and cybersecurity. These standards enable an ecosystem of interoperable sensor network devices and systems, reduce deployment costs, and support Singapore’s enterprises. By promoting secure and open interfaces between devices and systems, these standards encourage the development of innovative solutions and lower entry barriers for technopreneurs. This fosters a more secure and interoperable IoT ecosystem, benefiting businesses and consumers alike.

Professor Ibrahim stressed that cities can overcome challenges through knowledge sharing and smart technology, fostering vibrant, sustainable urban environments. Singapore’s Smart Nation journey is a testament to its dedication to leveraging technology for sustainable development, ensuring that it remains a global leader in innovation and sustainability. Through strategic initiatives, robust cybersecurity measures, and ethical AI governance, Singapore is paving the way for a brighter, more connected future.

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Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.

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As a Titanium Black Partner of Dell Technologies, CTC Global Singapore boasts unparalleled access to resources.

Established in 1972, we bring 52 years of experience to the table, solidifying our position as a leading IT solutions provider in Singapore. With over 300 qualified IT professionals, we are dedicated to delivering integrated solutions that empower your organization in key areas such as Automation & AI, Cyber Security, App Modernization & Data Analytics, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Renowned for our consulting expertise and delivering expert IT solutions, CTC Global Singapore has become the preferred IT outsourcing partner for businesses across Singapore.

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Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.

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SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.

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HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 

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IBM is a leading global hybrid cloud and AI, and consulting services provider, helping clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,800 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently, and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity, and service. For more information, visit www.ibm.com