Credit: Digital Transformation Agency, Australia (Screenshot from

Credit: Digital Transformation Agency, Australia (Screenshot from

DTA releases new tools and resources to help the Australian government build better digital services

The Digital Transformation Agency (DTA) of Australia released three products today to help government deliver better online services and experiences.This includes beta version of a redesigned website; an Australian Government Design System, which is a catalogue of code and detailed components that designers and developers can use to deliver sites and services quickly and efficiently; and refreshed Digital Guides that will provide support to meet the Digital Service Standard.

In its press release, DTA describes these resources as living and seeks feedback from users to shape future versions. Developers are also encouraged to join the communities of practice with hundreds of members supporting and using these tools and resources.

A redesigned beta

DTA has released a redesigned shopfront into beta, with the aim of making it easier for Government agencies to get help and advice.  

Through discovery work, DTA learnt that 54% of visitors to its website were having problems finding what they wanted. The site has been redesigned using the guidance it showcases including the new Australian Government Design System and refreshed Digital Guides.

The new information architecture is expected to help agencies find guides and tools to build services. This includes a new section about the ways agencies can get support for their project.

DTA is inviting thoughts on the website and it will continue to add new content and features, using feedback to shape the work.

Australian Government Design System

DTA has released a design system to help designers and developers deliver sites and services quickly and efficiently. The Design System provides a framework and a set of tools to help designers and developers build government products and services more easily.

This system provides building blocks for teams, including design elements, open source code and explanations on how these can be deployed and customised. This intends to avoid the need for reinventing the wheel when developing websites and digital services.

It also supports a community where developers can collaborate, share work, make improvements and solve problems together.

The design system will help government create, test and release digital services more quickly to the people that need them. It incorporates the highest usability and accessibility standards and helps deliver a consistent experience for all users, in line with the Digital Service Standard.

The Design System has been developed as a best-in-class example of making services available to everyone, baking in accessibility in preparation to meet new criteria in the international guidelines (Web Content Accessibility Guidelines 2.1).

Through this system and, a secure cloud-based platform for hosting website applications, DTA aims to make it easier to deliver services quickly.

Refreshed Digital Guides

The DTA’s Digital Guides support agencies meeting the Digital Service Standard. The information in the refreshed Digital Guides can be used to meet best-practice, get buy-in for the agency’s approach, manage expectations and set the project up for success.

The most recent updates include tools and information to support the service design and delivery process, starting a team, doing user research and developing a content strategy.

These guides are based on user research with teams across government and input from digital specialists. More than 40 agencies provided feedback to the content strategy tools and resources.

These are also supported by the Content Guide, a resource on structure, style and accessibility developed with the help of DTA’s content community.  

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