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IMDA, South East CDC and corporate-led community service project to host 30 Digital Clinics for senior citizens

The Infocomm Media Development Authority (IMDA) announced recently that CBP Gives 2017, together with IMDA and South East Community Development Council (CDC), will host close to 30 Digital Clinics for senior citizens to become more proficient with interacting and transacting using their mobile phones, in support of Singapore’s vision of a smart nation. 

CBP Gives 2017 is a community service project led by IBM for businesses in the Changi Business Park (CBP) vicinity to come together and contribute to the community. Around 400 volunteers from the participating companies will engage with more than 1,000 senior citizens within the next year to provide one-on-one assistance to help seniors become more digitally savvy.

Digital Clinics are customised for seniors 50 years old and above, providing them with learning opportunities and one-on-one assistance in using their mobile devices, such as smartphones. For example, they can learn to connect to Wi-Fi hotspots, personalise accessibility tools on their devices, and adjust their phone settings and functions to best suit their needs.

Seniors can also learn about applications and transactions relevant to their lifestyles like mobile payments, and participate in national initiatives like SGSecure. The Clinics will cater to users of both iOS and Android devices.

The first two Digital Clinics were piloted at IMDA’s Silver IT Fest roadshow in June 2017 and at Tampines Regional Library in September 2017. Due to overwhelming response from those two occasions, the Digital Clinics will now run till September 2018, across the eastern part of Singapore.

The Clinics are supported by Corporate Friends of Silver Infocomm (FSI), a programme under IMDA’s Silver Infocomm Initiative, where volunteers from organisations come together to encourage seniors to adopt digital technology. More than 150,000 seniors have benefitted from the SII initiative and activities, such as the annual Silver IT Fest organised by IMDA, in partnership with Institutes of Higher Learning (IHLs), industry partners and the community and Intergen IT Bootcamps, which help seniors cross the digital divide while bonding with the younger generation.

In June 2017, IMDA launched the IM Silver Portal (www.IMSilver.sg) to serve as a one-stop online infocomm learning resource for senior citizens, offering them access to online guides, ebooks, videos and seminars.

“Even as Singapore embraces exciting opportunities enabled by technology as a Smart Nation and a digital economy, we must continue to ensure that all segments of our society can participate meaningfully in the digital future.  It is heartening to see passionate volunteers from the people, private and public sectors come together to support our seniors in navigating the digital world, and reap the benefits of technology.” said Mr. Tan Kiat How, Chief Executive, IMDA.

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