MyInfo Developer & Partner Portal launched by GovTech for developers and businesses

Above image: Screenshot from the MyInfo Developer & Partner Portal.

Together with the Smart Nation and Digital Government Office (SNDGO), Government Technology Agency (GovTech) has developed the MyInfo Developer & Partner Portal as a next step towards building a vibrant ecosystem for the National Digital Identity (NDI). The Portal is set to speed up the process for businesses to tap on MyInfo to deliver citizen-centric and more intuitive services while reaping the benefits of improved efficiencies and potential cost savings. 

The portal, which has separate modules for developers and businesses, allows developers to prototype digital innovations through the use of an experimental sandbox, and helps businesses integrate their services with the Government’s MyInfo service. 

GovTech is introducing this portal on the back of the well-received MyInfo bank pilot in May 2017. The earlier pilot has helped bank users to do away with the need to submit supporting documents, such as the NRIC scans or proof of address, ensuring greater convenience and faster transaction times when opening new bank accounts and applying for credit cards. In terms of the progress of pilot with the banks, there are 21 services available across 4 banks – DBS, OCBC, UOB and SCB. 

Banks also reported an average decrease of up to 80% in application time for their customers, with some seeing up to 15% higher approval rate due to MyInfo’s better data quality. Following the news of the bank pilot, GovTech has received strong interest from more than 100 businesses sectors including telecommunications, utilities, banking and finance on how they can tap on MyInfo for faster transactions with their customers. 

“We’ve been observing how citizens transact with government, and what it takes to reduce the hassle on their part. With MyInfo made available to a wider range of business transactions, we can help remove the need to verify documents, and even reduce time spent on face-to-face meetings. This significantly improves business efficiency as companies can on-board their customers faster,” said Mr. Chan Cheow Hoe, Government Chief Information Officer, GovTech.

The security and privacy of citizen data remains a key priority, similar to the bank pilot, businesses will need to seek consent from customers at the point of every transaction before any data is released for use. 

Developer Module

Developers can refer to the developer tutorials available on the portal (no log in is required), understand the API specifications, and use the sandbox to develop and see how their applications can be integrated with MyInfo. 

Business Partner Module (Coming soon in Dec 2017) 

Locally-registered businesses need to use their CorpPass credentials to access the portal. To integrate and launch their company’s digital service with MyInfo, they will need to: 

1. Study and implement the APU specifications (via the Developer Module)
2. Request the data items that the application requires
3. Upon approval, accept the Terms of service and deploy the application

Applications will be considered on a case by case basis. If applicants are in regulated industries, their regulators will be consulted as well. Locally-registered businesses can log in to the Business Partner Module with their CorpPass credentials from Dec 2017.

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