Article app now available for motorcyclists and motorists driving heavy vehicles

The Urban Redevelopment Authority (URA), Housing & Development Board (HDB)and the Government Technology Agency of Singapore (GovTech) announced through a joint press release from the that the app will be available for motorcycles and heavy vehicles from 20 December.

URA, HDB and GovTech developed the app to provide a quick and convenient way for motorists to pay digitally for short-term parking at coupon-based car parks. The development of the app was announced in May 2017. Made available for cars since 1 October 2017, the app is a demonstration of how digital technology can be applied in practical ways to make citizens’ lives more convenient in a Smart Nation.

The mobile app is a quick and convenient way to pay for parking at all the 1,100 public car parks that currently use paper coupons (motorists need not use the app for short term parking at car parks implemented with the Electronic Pricing System). In the beginning the app was available only for cars.

From 20 December 2017, motorcyclists and motorists driving heavy vehicles will be able to use the app to pay for parking.  With the extension to motorcycles and heavy vehicles, the app is now available for use by all vehicle types in Singapore.  

Motorists simply have to key in their vehicle number, select the correct car park code, indicate their parking duration and start parking. They can refer to the signage at the entrance of public car parks and along kerbside car parks for the respective car park codes. 

The mobile app automatically calculates the charges that motorists have to pay based on 30-minute blocks. If motorists end their parking session earlier, they will receive a refund and will only be charged on a per minute basis. Parking charges for motorcycles will be capped at 65 cents per day or night session per car park, similar to current rates.

The mobile app will prompt motorists when their parking session is about to expire so they can extend the duration of their parking session, if required, at their convenience. 

To date, the app has been downloaded more than 300,000 times on iOS and Android. In addition, approximately 152,000 unique vehicles have registered more than a million parking sessions. 

We would like to remind motorists who are using to activate the app to begin their parking session once they have parked their vehicle, as enforcement checks by patrolling officers will continue to be conducted. 

Motorists who wish to use parking coupons can still do so, as parking coupons remain in use. 

The involved agencies have taken in user feedback early in the product development cycle through various trials and enhanced the app with new features along the way. The agencies are exploring additional app features in the future, such as allowing the export of parking history, and including enhanced map features to facilitate car park selection. They will continue to take in feedback from the public on how the app can be improved.  

Featured imageProjectManhattan / CC BY-SA 3.0

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