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Singapore launches public consultation on embedded SIM technology to facilitate IoT deployment

At the
recent 5G Workshop on the 5G Commercialisation and Deployment Roadmap, Infocomm
Media Development Authority (IMDA) announced
the launch of a public consultation on embedded SIM technology to facilitate
innovation, competition and IoT deployment.

Through this public consultation, IMDA would like to seek views
and comments from members of the public and the industry on IMDA’s preliminary
views and assessment of the impact of eSIM technology in Singapore’s context.

According to the Consultation
Paper
, the next round of technology innovation in Subscriber
Identity Module (SIM) cards involves an evolution of the card form factor,
where the circuitry of the physical SIM card is now physically and permanently
integrated into different devices, i.e., it can no longer be removed from the
device. Th embedded SIM cards or eSIMs are typically soldered directly into the
devices during the manufacturing process by equipment manufacturers.

Alongside the introduction of eSIMs, it is possible to
remotely change a mobile operator’s profile in a SIM card without having to
physically change the SIM itself. This function is called remote provisioning.
While remote provisioning is a new function, the eSIM technology is also
backwards compatible, which means that it can be implemented on any SIM form
factor, including physical SIM cards and eSIMs.

The combination of eSIM and Remote Provisioning
functionality will enable over-the-air (“OTA”) management of mobile operator
profiles for more efficient service provisioning and switching between mobile
operators. For example, end users will be able to switch between mobile
operators without physically swapping their SIM cards, reducing visits to brick
and mortar stores.

The development of eSIM technology will bring about
benefits, in enabling greater choice of mobile operators and more competitive
service plans, for both consumer devices including smart phones, tablets and
wearables such as smart watches, as well as Machine-to-Machine (M2M)
communication devices and/or Internet of Things devices (IoT) typically
deployed by enterprise users.

As such, the consultation seeks to discuss four major issues
of eSIM:

(1)   
No
SIM-Lock Policy

Introduced in 1997, the No SIM-lock policy states that
mobile operators are not allowed to SIM-lock devices to SIM-lock devices that
are imported and sold in Singapore. This policy aimed to remove the barrier for
end users to switch mobile operators, so as to facilitate competition and
provide end users the freedom to choose and switch between mobile operators
without the need to change their consumer devices.

Although the deployment of eSIMs is at a nascent phase in
Singapore, IMDA would like to ensure that the deployment of eSIM technology is
consistent with the existing No SIM-Lock policy. As a starting premise, the No
SIM-lock policy should continue to apply to mobile operators for eSIM-enabled
consumer devices, such as mobile phones, tablets and wearables, whether they
are purchased by consumers or enterprise end users.

At the same time, IMDA is cognisant that eSIMs are increasingly
being used in M2M devices to facilitate automated communication between
machines and devices, and often times within a closed, pre-defined network. The
connectivity services are likely to be bundled and sold as a package with the
devices or are procured separately but intended primarily for enterprise use.
It was said that IMDA is prepared to allow the industry some flexibility in
applying the No SIM-lock policy, as some of these enterprise users may choose
to stay with a single mobile operator based on the terms negotiated for the
provision of M2M services.

(2)   
eSIM
Technology

The Global
System for Mobile Communications Association
(GSMA), the global body
of mobile operators and related vendors worldwide, has released two different
technical specifications for two categories of eSIMs devices: consumer devices
and M2M devices.

IMDA expects eSIM devices that are brought into Singapore
for sale and use in Singapore to conform to these GSMA specifications moving
forward. The adoption of GSMA specifications will enable the remote
provisioning of mobile operators’ profiles regardless of the SIM manufacturers
and solution providers, achieving the No SIM-Lock policy intent and facilitating
technical switching across mobile operators’ networks,

(3)   
eSIM
Business and Operating Models

Today, there are several business models in the provisioning
of eSIM-enabled services. They include fully outsourced model where the various
functional blocks are fully managed by third parties, fully in-house model
where the various functional blocks are fully managed by mobile operators, and
hybrid model which a mobile operator’s profile packaging and management are
managed by one party while services such as profile switching and service
activation are managed by another party.

IMDA seeks views on the possible business and operating models for eSIM-related service provisioning, including the pros and cons of each approach, as well as the opportunities for Singapore in developing an eSIM ecosystem.

(4)   
Licensing
and Regulation and eSIM Devices and Services

Currently, all manufacturers, importers and sellers of
SIM-enabled devices, and mobile operators who provide the connectivity for
SIM-enabled devices, are required to apply for a Telecommunication Dealer’s
licence and telecommunication service provider’s licence respectively from
IMDA.

Depending on the device capabilities and characteristics of
the services provided, IMDA requires the manufacturer, importer and seller of consumer
devices, and the connectivity service provider for Consumer devices, to
minimally obtain a Telecommunication Dealer’s (Class) licence and a
telecommunication operator licence respectively.

For M2M devices, the manufacturer, importer and seller is required
to obtain a Telecommunication
Dealer’s (Individual) licence
, and the connectivity service provider
is required to obtain a telecommunication
operator licence for the provision of M2M services
.

The licensing and regulatory framework is aimed at ensuring
that the devices imported for use in Singapore comply with the relevant
standards and technical requirements in the use of radio frequencies, to ensure
public safety and security needs are met, and that consumer interests are
protected

In the public consultation, IMDA proposes to maintain the
current licensing framework only for M2M devices that support mobility and/or
come with restricted voice communication features for public safety reasons.
This will cover M2M devices with or without restricted voice communication
features that are used in motor vehicles and trains, and M2M devices that come
with restricted voice communication features.

For all other M2M devices, IMDA proposes to adopt a
“light-touch” licensing approach where the device manufacturer, importer and
seller is only required to register the M2M device and obtain a
Telecommunication Dealer’s (Class) licence, without additional record keeping
licence obligations.

The consultation is part of IMDA’s on-going efforts to
facilitate market innovation and competition as eSIM-related technologies
evolve and adoption grows. As
Singapore journeys towards a digital economy, IMDA hopes to continue working
with mobile network operators, technology providers and other government
organisations to create a sustainable communications ecosystem for the benefit
of industry and society. The public consultation is open for submissions till
12 noon, 18 July 2018.

PARTNER

Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.

PARTNER

CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.

Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Well-known for our strengths in system integration and consultation, CTC Global proves to be the preferred IT outsourcing destination for organizations all over Singapore today.

PARTNER

Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.

SUPPORTING ORGANISATION

SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.

PARTNER

HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 

PARTNER

IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.

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