About This Author

Ahmed Aly Shaban

GUEST
Staff
Prime Minister's Office of UAE
Senior Consultant

Ahmed is a Senior Consultant in Prime Minister's Office of UAE. Ahmed has over 15 years of professional experience in Government Service development, Service delivery, Customer Experience Strategy, Research & Consultancy, Service Excellence and Organisational development in both government and private sector corporations, where he led different related initiatives in different UAE government entities. In addition to his extensive experience in one of the leading Market Research and studies firms where he was leading the Customer satisfaction studies (MENA Gov. Champion).

Ahmed iscurrently a PhD candidate in IBS-UTM (International Business School - Universiti Teknologi Malaysia) and holds MBA degree from the University of Atlanta in USA and Bachelor’s Degree in Communications Engineering from Cairo University of Egypt. His PhD thesis is Data Driven Customer Experience and the RoadMap to deliver Happiness,

Author's Articles

EXCLUSIVE - Citizen engagement through crowdsourcing and crowdsensing
January 19, 2018
EXCLUSIVE - Citizen engagement through crowdsourcing and crowdsensing

Articles by other authors

Government of India to give preference to cybersecurity products manufactured by domestic companies

Samaya Dharmaraj
July 18, 2018
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NTU Singapore partners the French Alternative Energies and Atomic Energy Commission to develop innovative e-waste recycling technologies

Alita Sharon
July 18, 2018
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ASTRI and Cyberport partner to unleash tech potential of Hong Kong's start-ups

Alita Sharon
July 18, 2018
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Indonesia to build telecommunications towers to provide access to Seruyan

Teresa Umali
July 18, 2018
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Australian Maritime College to collaborate for naval sonar test facility in Tasmania

Teresa Umali
July 18, 2018
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Universitas Gadjah Mada develops virtual reality game to educate Indonesian children about disaster mitigation

Teresa Umali
July 18, 2018
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Hong Kong’s Productivity Council releases inaugural AlipayHK Smart Payment Popularity Index

Alita Sharon
July 18, 2018
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University of South Australia to offer new Masters’ programs in Data Science and Sustainable Energy Systems

Teresa Umali
July 17, 2018
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Startup India van to spread awareness about start-up initiatives and provide opportunities for growth to entrepreneurs in Madhya Pradesh

Samaya Dharmaraj
July 17, 2018
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SGInnovate announces investment in medical blockchain startup MediLOT Technologies

Alita Sharon
July 17, 2018
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