By offering a single, dedicated platform for cloud based content management, the Flight Information Display solution boosts customer service with timely, efficient and visually impactful information delivery.
Dubai Airports recently
announced that it will roll out an advanced cloud-based Flight Information
Display solution (FIDS) along with System on Chip (SoC) display technology at Dubai
International (DXB) and Dubai
World Central (DWC) airports.
offering a single, dedicated platform for cloud based content management, FIDS
solution boosts customer service with timely, efficient and visually impactful
information delivery. The new initiative is made possible through Dubai
Airports’ partnership with Samsung Electronics and AirportLabs.
upgrade is the result of an initiative undertaken by Dubai Airports in 2016 to
adopt a cloud-based FIDS to replace a fragmented system across the facility and
achieve flexible, environmentally-sound and cost-effective operations.
upgrading the system with Samsung’s SoC based displays, Dubai Airports team can
now operate its new VisionAir FIDS software without external PCs – a
consolidated approach that is already reducing both the airport’s electrical
footprint and operational costs.
on the project, Mr Michael Ibbitson, Executive Vice President of Technology
& Infrastructure at Dubai Airports said, “As the world’s busiest
international airport that is operating at nearly full capacity, we understand
that the most efficient way to accommodate growth without physically expanding
the infrastructure is by deploying smart technologies and enhancing processes.
Information and communication are critical elements of airport operations and
we are positive this new display system will go a long way in helping us
deliver a smooth experience consistently for the millions of customers that pass
through our airports each year.”
Some of the advanced capabilities of the new system include the ability to run
it from an internet browser without the need for any local software
installation. It allows enabling of screen layouts and content for specific
zones within the airport from a mobile device or from the control room.
system also allows collaborative content management giving airlines, ground
handlers or other airport service partners some level of control in managing
different types of content such as branding, passenger advisory, as well as
operational messaging, flight information and advertising. The system can also
help reduce energy consumption through control of backlight.
part of the project a total of 2,700 display screens were also replaced across
Terminal 3, Concourses A, B and C.
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