Are Your Business Operations Resilient Enough? – Thriving in VUCA World
00:00 - 2 June, 2020

Are Your Business Operations Resilient Enough? – Thriving in VUCA World

Maintaining business operations, protecting the safety of employees and customers, safeguarding supply chains, and reducing costs and liabilities stemming from critical events


Tuesday, 2nd June 2020

Singapore Standard Time 8.45 am - 10.00 am (GMT +8)

Australia Standard Time 10.45 am - 12.00 pm

VUCA, short for Volatility, Uncertainty, Complexity, and Ambiguity describes the true meaning of the new world we are living in.

After all, you can’t prepare for a VUCA world, right?

Is there any solution available that would automate and accelerate organisations’ operational response to critical events to keep people safe and businesses running

The short answer is “Yes”.

It’s important to remember that business-threatening disasters can take many forms. It’s not always a destructive natural disaster ( earthquakes, floods, pandemics).

In fact, it’s far more common to experience disaster from “the inside” – events (Cyberattacks, data loss, network disruptions etc.) that hurt your productivity or affect your IT infrastructure and are just as disruptive to your operations.

It would require an integrated approach to aggregate risk data, locate people and assets under threat, initiate action and manage incidents, and analyse after-action performance.

Protect People and Maintain Business Operations

In the wake of current health crises, organisations are living in uncharted territory. Across the world, corporate leaders are managing the cessation of a broad range of operations as well as the mass transition of their staff to working from home.

Technology will help the oragnisations to be prepared, provide them with the ability to monitor risk intelligence, and give them the means of communicating with employees, wherever they are and protect them in the process.

Building Resilient Organisations and Value Chains

From Australian bushfires to Philippines volcanic eruption and now the COVID -19, organisations are increasingly grappling with inevitable and unpredicted risks and situations.

Businesses today will likely suffer multiple critical events every year, resulting in millions of dollars in unexpected costs, operational disruption, and real threats to their workforce, customers or suppliers.

Critical event management (CEM), therefore, has become a new operational imperative. To anticipate, manage and curb disruptions to business continuity, leading COOs are embracing a unified approach to CEM, enabled by tested, purpose-built technology.

Gaining Competitive Edge and Differentiation

It is becoming increasingly apparent that the companies that can best coordinate their critical events response — including quickly and efficiently managing sudden changes to their business operations will recover faster and potentially grab market share from others.

Given the growth of critical event risks, it is no longer an option for one job function to reactively address this risk or rely on their C-suite peers, such as the Chief Security Officer, to be responsible for managing this risk.

Effective business continuity demands that the entire organisation right from COOs to Chief Security Officer (CSO), Chief Information Security Officer (CISO), Chief Information Officer (CIO), Chief Risk Officer (CRO), and their Chief People Officer (CPO) come together to make it as an organisational imperative.

OpenGov is pleased to invite you to our exclusive OpenGovLive!, our virtual Breakfast Insight session aimed at imparting knowledge on effective business continuity plans and ensuring people are protected and business operations are running even during critical events.

This session would serve as a great peer-to-peer learning platform to gain insights and practical solutions to go beyond surviving critical events risks to proactively protecting people, customers, and business operations.

Interested in getting the Agenda for this event?

Request a copy from our staff (

  • Chief Executive Officers
  • Chief Information Officers
  • Chief Operations Officers
  • Chief Information Security Officers
  • Chief Technology Officers
  • Chief People Officers
  • Chief Human Resource Officers
  • Chief Security Officers

We will be discussing:

Establishing robust risk management and business resilience framework through technology

Leveraging technology to manage critical events risks proactively, efficiently, and effectively

Implement emergency measures rapidly, and largely automatically

Focusing on protecting our most important assets – People and customers

Anticipating and preventing disruptions to the business operations

Mitigating IT issues faster with minimum resource overload

Transforming risk profile from a reactive crisis response approach to a proactive crisis prevention approach

Finding the best approach to remediation and recovery – Best practices and case studies post-critical events


Ramesh Munamarty

Group Chief Information Officer – Digital and Technology

NTUC Enterprise

Frédéric Gillant

Vice President – APAC


Mohit Sagar

Group Managing Director and Editor-in-Chief
OpenGov Asia



Contact person: Ellen Quek
Phone number: +65 6303 0683

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