The Government Leadership Forum 2018 will be held in conjunction with the CIO Forum from 9th – 11th April 2018. This exclusive event is a collaboration between OpenGov Asia and VMware to create an innovative platform for the governments across Southeast and Korea. Our ability to embrace this phenomenon represents the opportunity to shape society on a global scale. Join our inspiring keynote speakers and learn from the best international practices to support your Digital Transformation!
VIP Delegates will be from the top government agencies from Southeast Asia, South Asia and Korea
forum, you will learn to:
Apply the world-leading customer experience approach of Slingshot in the government sector
Focus on turning 'Pain Points' of citizens into 'Points of Delight & Infatuation', thereby transforming the weakest part of their experience with government services into the strongest
Use digitalization to transform the emotional perception of government services, creating new levels of public contentment
analytical framework that can be used to measure the emotional impact of
government services and the resulting levels of public contentment
PERSONALIZED DIGITAL TRANSFORMATION (DX) PERFORMANCE SCORECARD ASSESSMENT
This will help you to:
Visualize the gold standard in DX
Develop a metric-based balanced scorecard for
achieving your DX goals and objectives
"Digital transformation is not the goal, but
rather the means to achieve the positive emotional transformation of society
through government services" - Gabor George Burt
demands, budget pressure and technology advancement are forcing governments to
re-think how to deliver e-services.
OpenGovAsia is bringing in a global authority on
customer experience and originator of the SlingshotFramework, Gabor George Burt to present in a
high-energy, interactive format. Drawing on powerful examples and engaging
anecdotes to transform the weakest part of governments’ citizen service
delivery to the strongest.
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Who is OpenGov?
We are a digital information platform and events company specialising in the public sector across Asia and ANZ. We are passionate about digital transformation in government, and this passion has won us multiple awards.