The Future of Digital Government is being viewed as collaborative, innovative, trust worthy, citizen- centric and citizen-driven.
In our connected, customer-centric world, citizens have come to expect that their needs will be met quickly and frictionless — in much the same way organisations like Uber, Air BnB, eBay, Spotify and Amazon use them to broker relationships between people, services and goods.
The 2018 United Nations E-Government Survey is issued at the time of key rapid technological changes, with Member States in the third year of the implementation of the Sustainable Development Goals (SDGs).
In the 5 years, Malaysia has digitally transformed their government services. Including, having 83% of their government services being available online.
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- Data Governance
- Data Privacy
- Digital Identity
- Internet of Things
- Machine Learning
- Predictive Analytics
- Artificial Intelligence
- Big Data Analytics
- Cloud Computing
- Data Centres
- Data Culture
- Chief Executive Officers
- Chief Information Officers
- Chief Technology Officers
- Chief Compliance Officers
- Chief Data Officers
- Director, Digital Services
- Head, IT Security & Governance
- Head of Compliance
- Head of Risk
- Head of Internal Audit
- Head of Forex Trade in Technology
- Head, Health Analytics
- Head of Applications
- Director, E-Learning & IT Services
- Director, Health Information
- Vice Chancellors
- General Managers
- IT Directors
- Assistant Directors
These government services are integrated and aim to provide inclusive and a citizen centric digital service to all Malaysians. This has allowed the Malaysian government to strengthen leadership and governance for the planning and coordination of their digital initiatives, allowing them to be able to strengthen their ICT management and become more dynamic and efficient.
The Malaysia government have been increasing their investments on the technology and innovation sector in Malaysia. This has allowed even the bottom 40% of people in the income pyramid to have access to e-services.
Making e-services easily accessible even to people of lower socio-economic status reduces the digital divide that is potent and extensive across the South East Asian region. Malaysia’s initiatives to reduce this digital divide is in-line with the UN’s goals of boosting access to science and technology to people of all walks of life.
Malaysia has also managed to climb in their rankings when it comes to the Human Capital Index (HCI).
UndersecretaryMinistry of Home Affairs
Commissioner and Chief Information Officer
City of Atlanta
Deputy Chief Information Officer
City of Los Angeles
Dato' Dr Haji Amirudin Bin Abdul Wahab
Chief Executive Officer
Chief Information Architect
Department of Human Services, Australia
Dr Polawat Witoolkollachit
Deputy Secretary General, Office of the National Committee of Digital Economy and Society
Ministry of Digital Economy and Society, Thailand
Ng Wan Peng
Deputy Chief Executive Officer and Chief Operating Officer
Malaysia Digital Economy Corporation (MDEC)
Dr Fazilah Shaik Allaudin
Head of e-Health Planning Unit
Ministry of Health, Malaysia
Shariffah Rashidah Binti Syed Othman
Director - Cyber Security Policy and International Cooperation Division
National Cyber Security Agency, Malaysia
Head of Cyber Exercises
Janne Tapani Viskari
Population Register Centre, Digital and Population Data Services Agency, Finland
Shahrul Bariah Mohd Yusof
Under Secretary - ICT Division
Ministry of Foreign Affairs
Group Managing Director & Editor in Chief
Contact person: Ellen Quek
Phone number: +65 6303 0683