Innovation in Data Integration – A Government Case Study

Innovation in Data Integration – A Government Case Study

Old Parliament House01 November 2018

event date:
01 November 2018
Ellen Quek
Event location:

OpenGov, in collaboration with MarkLogic, is bringing Henry Chao, Technology Lead for the implementation of, to Canberra for an exclusive Breakfast Insight session on data integration innovation.

Interested in getting the Agenda for this event? Request a copy from our staff (

Who should attend?

  • Chief Information Officers
  • Heads of ICT
  • Chief Data Officers

Topics Covered

  • Data Integration
  • Database Architecture
  • Legacy Database Issues
  • Data Security and Privacy
  • Disaster Recovery Management

Event Summary

When was launched in the US in 2013, it was one of the most ambitious data integration projects ever undertaken.

The US Centre for Medicare and Medicaid Services (CMS) had to develop a national Health Insurance Marketplace (HIM) and Data Services Hub (DSH) to enable millions of Americans to shop for insurance, check their eligibility and compare and transact on health insurance plans. This was the first time the US government would tackle an IT project of this kind and scale. CMS had to overcome some daunting challenges, including a tight legislated deadline, integration of dozens of federal and commercial data sources and rapidly evolving business requirements.

As the initial development using relational database technologies hit some insuperable hurdles, ambitious plans nearly turned into a grand catastrophe. By changing their approach to data integration and management, the project was pulled back from the brink, with the system going live within 12 months – in time for its legislated go live date. By December 2015, 11 million citizens had enrolled.

The story of the implementation of the Affordable Care Act in the US (better known as Obamacare), offers valuable lessons for governments around the world who are planning and implementing scalable ICT projects involving large amounts of data. OpenGov invites you to an exclusive interactive breakfast session, where you will gain insights into managing big data through an insider perspective on one of the biggest government projects ever, the story.


The following topics will be covered:

  • Integrating data with indeterminate specification from multiple sources
  • Choosing the right database architecture according to project and operation requirements
  • Dealing with legacy database issues
  • Developing and deploying customer-facing applications
  • Incorporating scalability and elasticity in databases
  • Challenges in attaining high availability
  • Ensuring data security and privacy
  • Disaster Recovery in the event of an adverse incident


Joining us live via teleconference, Henry Chao, former Deputy CIO and Deputy Director, Office of Information Services, Centers for Medicare & Medicaid Services will share his momentous journey, building from the ground up.

This is a closed-door, invitation-only session with Australia’s top government agencies and industry experts.


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