The approach will be customer-centric, multichannel, information-centric, will utilise shared platforms and focus on mitigating security and privacy concerns.
At the Public Sector CIO Convex 2016, organised by the Malaysian Administrative Modernisation and Management Planning Unit (MAMPU), Tan Sri Dr. Ali Bin Hamsa, Chief Secretary to the Government of Malaysia outlined five key areas of thrust, as part of the Public Sector ICT Strategic Plan (PSISP).
The PSISP will serve as the blueprint for the implementation of a citizen-centric digital government and enhancing the efficiency and productivity of the public service hover the next five years. Accordingly, the theme of the conference for this year was ‘Digital government towards digital citizens’.
The five strategic thrusts are:
Tan Sri Dr. Ali Bin Hamsa said that bringing together transparency of information and big data analytics can help track service delivery and facilitate improvements in efficiency. At the moment, 1463 data sets are available in the Public Sector Open Data Portal, data.gov.my. The target is to increase it to 7000 datasets by 2020. Improving this platform is key to unlocking its value through community usage and creation of applications.
In furtherance of the open data initiative, the Malaysian public service is collaborating with the Open Data Institute and the World Bank. An Open Data Readiness Assessment was conducted by the Malaysian government together with the World Bank earlier in November.
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