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HKT partners with leading ICT solutions provider to drive digital strategy in Hong Kong

Hong Kong Telecommunications (HKT) and a leading global information and communications technology (ICT) solutions provider have opened a joint digital transformation practice centre (DTPC), situated in Hong Kong, according to a recent report.

HKT has a long history of digital transformation and through the establishment of DTPC will share its experiences and best practice in implementing a successful digital transformation project.

The head of strategic wireless technology and core networks of HKT’s Engineering expressed joy on behalf of the company about the opportunity to cooperate with the ICT solutions provider to carry out the digital transformation project.

During the process, many challenges in terms of user experience, business processes, business support systems and network infrastructure were encountered.

Thanks to the joint team, the company has launched new services through the transformed cloud platform and gained a lot of valuable experience in the process. The aim is for HKT’s digital transformation experience to be shared with the industry around the world through the DTPC.

In the future, the centre will serve to actively participate in and push digital transformation forward across the industry through capability building and several transformation scenarios.

This is not the first time HKT has worked with the ICT solutions provider, with a previous engagement to implement an end-to-end digital business transformation project, which involved service and operation transformation, in addition to infrastructure cloudification for the realisation of customer-centric real-time, on-demand, all-online, do-it-yourself, social (ROADS) experience.

It is a process of transformation mode conversion, capability growth, and new business opportunity incubation that operator team goes through with us in DTPC, according to the vice president of consulting and system integration at ICT company.

The company uses a cross-function team to build a ‘small cycle iteration’ working mode with agile, low-cost, pre-verification, practical and innovative attitude to achieve customer expectations and assist in its digital transformation.

The company has also expressed that it is honoured to share its experience with global operators and partners who want to explore digital transformation vision and goal and have joint practice in DTPC.

The centre will be made up of a cross-function agile team including operators, end-users, the ICT solutions provider, as well as third-party partners, focusing on different transformation scenarios through the five stages of transformation, which are envisioning, ideating, prototyping, realising and scaling.

This approach is timely, as a major pain point for smaller organisations and SME’s, which account for 97 per cent of enterprises across the Asia Pacific region, is how much will it cost.

The centre will, thus, enable such organisations to explore the capacity of building a digital transformation in a more agile and low-cost manner.

Moreover, another report noted that HKT and the ICT solutions provider further collaborated on a white paper that was developed in partnership with the GSA that sought to analyse the challenges of indoor 5G networks.

The white paper, which was released during the solution provider’s Operational Transformation Forum 2018, held in Munich this week, also discusses 5G indoor service network requirements, the evolution of existing network and challenges in target network deployment.

The white paper highlights that over 80% of service usage on 4G mobile networks occurs indoors — and that a greater number of mobile services are expected to take place indoors as 5G spurs service diversity and extends business boundaries. As a result, indoor mobile networks in the 5G era will become essential to operators’ competitiveness, the white paper states.

The white paper discusses key requirements and performance indicators for indoor 5G target networks based on the features of the three major types of 5G services (enhanced mobile broadband, ultra-reliable low-latency communication and massive machine-type communication).

More analyses like this can be expected from the new centre.

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