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Initiatives announced for digital inclusion of senior Australians and a national online complaints mechanism for image-based abuse

The Australian government announced a number of measures for enhancing online safety for all Australians and providing clarity for reporting online safety issues, following the passage of the Enhancing Online Safety for Children Amendment Bill 2017.

The bill renames the Children's eSafety Commissioner as the eSafety Commissioner, and the expanding the role to responsibility for the online safety of all Australians, not just children.

The eSafety Commissioner will be tasked with improving the digital confidence and skills of senior Australians, and establishing a national online complaints mechanism where victims can report cases of intimate photos or videos (revenge porn) being posted without consent and access support.

The changes will make it easier for the public to identify where they can seek assistance and advice on a range of online safety issues, including additional guidance for vulnerable Australian communities.

Digital skills and knowledge for senior Australians

Though face-to-face contact remains an important form of engagement for seniors, technology can provide an important avenue to keep senior Australians connected, especially to family and friends and it can help them retain their independence. But only around 20 per cent of senior Australians own a smartphone. Lack of confidence and knowledge is often cited as one of the main reasons for not participating online.To rectify this situation, the government will invest AU$50 million on a digital inclusion and online safety strategy for senior Australians.

The digital literacy strategy will complement existing programmes and draw on the expertise and knowledge of the community sector. Senior Australians who have access to existing devices will be supported to learn how to take full advantage to keep in touch and stay connected.
Existing community infrastructure such as libraries, retirement villages, community centres, CWA (Country Women’s Association) halls, and aged care facilities will be leveraged for initiatives like smart device training, small technology grants for these institutions to purchase equipment like smart devices (modelled on the existing volunteer grants funded by the Department of Social Services).

Revenge porn and domestic violence

The government notes that while perpetrators can use the new mediums to subject victims to intimidation and harassment, the technologies also present innovative ways in which to educate and protect those who might be at risk of technology-facilitated abuse.

AU$10 million to support victims of revenge porn and domestic violence. The amount will be invested in initiatives to: 1) Establish a national online complaints mechanism where victims can report cases of intimate photos or videos being posted without consent (ie. “revenge porn”) and access immediate and tangible support; 2) Counter the impact of pornography in society with targeted information and educational resources to shift attitudes and behaviours in young people; 3) Identify gaps in, and impediments to, information sharing about victims and perpetrators of domestic, family and sexual violence between jurisdictions; and 4) Strengthen research and data collection around the forms of violence experienced by Aboriginal and Torres Strait Islander women and their children and culturally and linguistically diverse communities.

The additional $10 million will be funded through the $100 million allocated in this year’s Budget to fund the Third Action Plan of the National Plan to Reduce Violence against Women and their Children 2010-2022.

In addition, the Government is currently seeking feedback on implementing civil penalties for the non-consensual sharing of intimate images. Submissions can be made through the Department of Communications and the Arts' ‘Have your say' website.

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Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.

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CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.

Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

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Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.

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SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.

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HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 

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IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.

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