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Malaysia airport to get tech upgrade

Malaysia Airports has reportedly signed a Memorandum of Understanding (MoU) with a leading global provider of information and communications technology (ICT) infrastructure and smart devices.

This move is aimed at supporting Malaysia’s digital transformation vision, as per Malaysia Airports’ Airports 4.0 initiative.

Engineered by Malaysia Airports, the Airports 4.0 initiative is the company’s digital transformation framework encompassing infrastructure enhancement, capacity development and digital innovation that aims to enhance terminal optimisation, operational efficiency, revenue generation and regulatory compliance, ultimately leading to enhanced customer experience.

Based on the existing stage of the framework, the core focus of Airports 4.0 is enhancing connectivity and real-time information by connecting all stakeholders in one fully integrated digital ecosystem.

At the core of the MoU, is the ‘Joint Innovation on Fully Connected Airport Initiative’ project which aims to strengthen the accessibility and efficiency via digitalisation of airports operated by Malaysia Airports.

Through this collaboration, the tech firm will leverage on new ICT solutions and expertise to support efforts in accelerating digital transformation of the aviation industry.

The President of Global Transportation Business Department at the tech firm stated that the concept of a smart airport is now becoming a reality as airports around the world adopt innovative technologies enabling digital and visualised flight services, passenger services, and airport operations.

The solutions incorporate the latest ICT technology such as cloud, the Internet of Things (IoT), and Artificial Intelligence (AI), and a cloud-pipe-device collaboration, delivering a one-stop innovative ICT infrastructure platform to help Malaysia Airports build future-oriented smart airports.

The aim is to bring substantial benefits to customers in terms of safety assurance, airport operational efficiency, and service quality, creating the best-in-class travel experience for passengers worldwide.

The focus areas of the collaboration for ‘Joint Innovation on Fully Connected Airport’ Initiative includes the study of implementing next generation network architecture design to consolidate wired network in the airports, the possibility of Wi-Fi 6 technology, Digital Indoor Solution (DIS) 4G and future 5G technology use case in airports to improve passenger experience and operation efficiency.

It will also look into the feasibility of implementing suitable IoT solutions in respect to connectivity.

Lastly, the collaboration aims to establish a Fully Integrated Network Communication Managed platform to manage above technology and integrated data to enable future big data analysis throughout the entire airport, further improving airport operation efficiency and reduce overall ICT cost.

The tech firm has provided a wide range of ICT solutions for airports, airlines, and air traffic control authorities across the world, enabling them to achieve digital transformation and improve their service capabilities, operational efficiency, and revenue growth.

These ICT solutions include indoor/outdoor modular data centres, servers and storage devices, converged cloud platforms, Big Data analytics platforms, and integrated wired/wireless communications solutions.

To date, the tech giant has provided ICT products, solutions, and services for more than 60 airports, airlines, and air traffic control authorities worldwide.

PARTNER

Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.

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CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.

Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Well-known for our strengths in system integration and consultation, CTC Global proves to be the preferred IT outsourcing destination for organizations all over Singapore today.

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Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.

SUPPORTING ORGANISATION

SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.

PARTNER

HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 

PARTNER

IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.

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