MyGDX is expected to be a key enabler for the delivery of truly citizen-centric online services by the government.
On January 15, Bernama reported
that the Malaysian Administrative Modernization and Management Planning Unit
(MAMPU) did a soft launch of the Government Central Data Exchange (MyGDX). Government
agencies frequently need to tap on data from other public sector organisations for
effective delivery of digital services. MyGDX will serve as a centralised platform
providing data brokerage services and enabling seamless sharing of data across government
Initially, ten government agencies are participating in
MyGDX, including the Public Services Department, National Registration
Department, Social Welfare Department, Malaysian Examinations Council and
National Higher Education Fund Corporation.
the Director General of Mampu, Dato’ Dr. Mazlan Yusoff as saying that MyGDX
would enable information to be coordinated and shared across agencies more
efficiently, hence taking public service delivery to greater heights. It will
also reduce the duplication of infrastructure and ensure that data is obtained
from the most authentic sources, with the agencies complementing information
available in each other’s database.
MyGDX is thus a key enabler and catalyst for the delivery of
truly citizen-centric services. To deliver citizen-centric services, MAMPU is
currently developing the Government Online Services Gateway (GOSG) Project, a
whole-of-government service portal, intended to serve as a one-stop point for
the public to access any government service. MAMPU is also working
to introduce life event content and services into MyGov portal, so that bundled
services are delivered to citizens at key moments of their lives, rather than
them having to approach government agencies individually. The implementation is
being done in a cluster-by-cluster fashion, with the four identified clusters
being education, business, welfare and health.
Dr. Suhazimah Binti Dzazali, Deputy Director General ICT, talked
about the development of this data exchange hub in her last conversation
with OpenGov. She gave the example of the Road Transport Department needs
to exchange data with 16 other private and government agencies in order to
administer Road Tax or for the registration of a vehicle and said, “We foresee
many business cases throughout the government or public sector in Malaysia that
require many-to-many exchange of data.” She also talked about a second key enabler,
a National registry, which would essentially be the national registry for all
residents of Malaysia, including citizens, Permanent Residents of Malaysia,
temporary visitors, foreign workers or expatriates. This would eliminate
repetitive entry of data across government offices.
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