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Minister for Defence Dr Ng Eng Hen responded today (Jan 6 2020) to questions posed in Parliament on Malware Incidents which occurred in October and December 2019.
The questions focused on the data leak which occurred at ST Logistics and the ransomware attack on HMI Institute of Health Sciences to confidential operations of MINDEF and SAF.
He was asked about the personal data leak affecting 2,400 MINDEF and SAF personnel. When did ST Logistics first discover the phishing attack and when did MINDEF come to know about the leak? And what was the follow-up action plan in place following the two incidents?
Ministry Of Defence Deals With Two Malware Incidents Towards the End of 2019
Dr Ng Eng Hen said that on 10 October 2019, MINDEF discovered that emails received from ST Logistics contained malware, and alerted their management, whereupon ST Logistics as a first precautionary move blocked outgoing data and emails possibly affected by the malware.
The company’s IT team and external support teams then carried out forensic investigations to provide MINDEF with the affected data for an impact assessment. It was established on 13 December 2019 that personal data of 2,400 MINDEF/SAF personnel could have been leaked. The affected personnel were notified from 21 December 2019.
He continued that in the second incident, HMI Institute discovered a malware infection in one backup server on 4 December 2019, and alerted MINDEF on 9 December 2019. With the help of a cybersecurity firm, HMI investigated the infection and ascertained the individuals from MINDEF/SAF and other organisations whose personal data were on the affected backup server. Although the likelihood of data leak to external parties was assessed to be low, the 98,000 MINDEF/SAF personnel were informed from 21 December 2019.
Both incidents were confined to the systems of the vendors, and did not affect MINDEF’s own systems or result in the loss of classified military information, said Dr Ng Eng Hen.
He added that “MINDEF takes a serious view of these cases. We expect our vendors to protect all personal data that has been entrusted to them.Prior to these incidents, MINDEF had begun including personal data protection clauses in all new contracts involving personal data. We had also been working with vendors, including HMI Institute and ST Logistics, to progressively apply such clauses to existing contracts.”
Next Steps to Prevent Further Data Breaches in the Future
The Minister said the government will further strengthen oversight of its vendors. And that the Ministry will be taking reference from the recommendations of the Public Sector Data Security Review Committee (PSDSRC) so that they will implement a framework to ensure that vendors protect Ministry of Defence data well.
“MINDEF will also implement a tiered cybersecurity framework to ensure that vendors handling more sensitive data are subject to more stringent cybersecurity standards, which may include regular audits.” said the Minister of Defence in his response.
He added that as the risks will continue to evolve, they will continually monitor developments and enhance cyber and data security measures.
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In a stirring address at the Emerging Enterprise Awards (EEA) 2023, Senior Minister of State Tan Kiat How underscored the pivotal role of continuous learning and skills acquisition in navigating the dynamic landscape of the modern world.
Emphasising that education should be viewed as a lifelong journey, extending beyond formal academic years, he articulated the need for individuals to adapt to the evolving demands of an ever-changing workplace.
Acknowledging the government’s commitment to supporting Singaporeans in this quest for perpetual learning, Tan Kiat How also appealed to business owners and industry leaders to create an enabling environment for employees to upgrade their skills. He highlighted the Forward Singapore report, a comprehensive guide to the nation’s major developmental shifts, urging those unfamiliar with it to explore its insights.
The Senior Minister of State asserted that embracing technology as a strategic enabler is integral to overcoming traditional constraints and enhancing competitiveness. He underscored Singapore’s pioneering role in digital technology adoption, dating back to the 1980s when the nation became one of the first in the world to integrate computers into its public service and workplaces.
Singapore places a paramount emphasis on the pivotal role of digitalisation in revolutionising its educational landscape. With a focus on enhancing learning experiences, fostering global competitiveness, and preparing students for the future workforce, the nation is embracing innovative teaching methods and personalised learning through advanced digital tools.
The integration of technology not only streamlines administrative processes but also facilitates seamless transitions between in-person and online learning models. This commitment to digitalisation reflects Singapore’s dedication to staying at the forefront of educational innovation, equipping students with essential technological skills for the evolving global landscape.
This commitment to technological advancement has persisted, forming the bedrock of Singapore’s digital foundation. Senior Minister Tan shed light on the government’s SMEs Go Digital programme, an initiative integrating emerging technologies like artificial intelligence (AI) and cloud services into Industry Digital Plans (IDPs).
These IDPs serve as roadmaps, guiding businesses across various sectors in adopting digital solutions and upskilling their workforce. In a recent example, the Tourism (Attractions) IDP incorporated AI to streamline workflows and provide data-driven insights, enhancing decision-making for attraction operators.
The government’s holistic approach extends beyond specific sectors, with a thorough examination of industry disciplines sector by sector. This involves updating strategies, incorporating emerging technologies, and ensuring that small and medium-sized enterprises (SMEs) can boost productivity and competitiveness while navigating the complexities of digital transformation.
Senior Minister Tan cited the Chief Information Security Officers-as-a-Service initiative, where cybersecurity consultants aid firms in enhancing cyber resilience through “check-ups” and tailored health plans.
Encouraging firms and networks to actively engage with these programmes, Senior Minister Tan emphasised the need for Singapore to embrace its agency in shaping its future. He urged the nation to leverage its strong foundation and the strategic roadmap outlined in Forward Singapore.
As Singapore charts its digital odyssey, the EEA 2023 serves as a platform not just for acknowledging achievements but for inspiring a collective commitment to a future where technological innovation and lifelong learning propel the nation to new heights.
The Senior Minister of State added that Singapore’s exceptionalism relies on collective ambition, hard work, and unity, ensuring that the nation continues to defy the odds and stand as a beacon on the global stage.
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Singapore’s Senior Minister of State for Defence, Heng Chee How, and Senior Minister of State for Communications and Information and Health, Dr Janil Puthucheary, recently visited the Critical Infrastructure Defence Exercise (CIDeX) 2023, underscoring the government’s commitment to fortifying national cybersecurity.

The exercise, held at the National University of Singapore School of Computing, witnessed over 200 participants engaging in operational technology (OT) critical infrastructure defence training.
Organised by the Digital and Intelligence Service (DIS) and the Cyber Security Agency of Singapore (CSA), with support from iTrust/SUTD and the National Cybersecurity R&D Laboratory (NCL), CIDeX 2023 marked a collaborative effort to enhance Whole-Of-Government (WoG) cyber capabilities. The exercise focused on detecting and countering cyber threats to both Information Technology (IT) and OT networks governing critical infrastructure sectors.
This year’s edition boasted participation from DIS, CSA, and 24 other national agencies across six Critical Information Infrastructure (CII) sectors. With an expanded digital infrastructure comprising six enterprise IT networks and three new OT testbeds, participants operated on six OT testbeds within key sectors—power, water, telecom, and aviation.
CIDeX 2023 featured Blue Teams, composed of national agency participants serving as cyber defenders, defending their digital infrastructure against simulated cyber-attacks launched by a composite Red Team comprising DIS, CSA, DSTA, and IMDA personnel. The exercises simulated attacks on both IT and OT networks, including scenarios such as overloading an airport substation, disrupting water distribution, and shutting down a gas plant.
The exercise provided a platform for participants to hone their technical competencies, enhance collaboration, and share expertise across agencies. Before CIDeX, participants underwent a five-day hands-on training programme at the Singapore Armed Forces (SAF)’s Cyber Defence Test and Evaluation Centre (CyTEC) at Stagmont Camp, ensuring readiness for cyber defence challenges.
On the sidelines of CIDeX 2023, the DIS solidified cyber collaboration by signing Memorandums of Understanding (MoUs) with key technology sector partners, expanding its partnerships beyond the earlier agreement with Microsoft earlier in the year.
Senior Minister Heng emphasised the importance of inter-agency cooperation, stating, “CIDeX is a platform where we bring together many agencies throughout the government to come together to learn how to defend together.” He highlighted the collective effort involving 26 agencies and over 200 participants, acknowledging the significance of unity in cybersecurity.
Dr Janil echoed this sentiment, emphasising CIDeX’s role in the Whole-of-Government (WoG) cyber defence effort. He remarked, “Defending Singapore’s cyberspace is not an easy task, and it is a team effort.”
He commended the strong partnership between the Cyber Security Agency of Singapore and the Digital and Intelligence Service, recognising the exercise as a crucial element in strengthening the nation’s digital resilience and national cybersecurity posture.
By leveraging collaboration, innovation, and a robust defence strategy, Singapore aims not just to protect its critical infrastructure but to set a global standard in cybersecurity practices.
CIDeX 2023 serves as a compelling embodiment of Singapore’s unwavering dedication to maintaining a leadership position in cybersecurity practices. This strategic exercise underscores the nation’s commitment to cultivating collaboration and fortifying its resilience against continually evolving cyber threats.
Beyond a training ground for sharpening the skills of cyber defenders, CIDeX 2023 encapsulates the government’s profound commitment to adopting a robust, collaborative, and forward-thinking approach to safeguarding the integrity and security of the nation’s critical infrastructure in the dynamic landscape of the digital age.
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The Chief Dental Officer of the Ministry of Health (MOH), Associate Prof Chng Chai Kiat highlighted their role in fostering collaboration, exploring innovation and propelling oral health into the future. Digitalisation, a key element of this transformation, takes centre stage providing a vibrant space for scientists to delve into technological advancements shaping the future of oral health.
Over the next few days, 60 local and international speakers will unravel cutting-edge technologies, artificial intelligence (AI), digital dentistry, biomaterials, orofacial devices, therapeutics, and more.
Oral diseases, affecting 3.5 billion globally, not only compromise health but also pose a substantial economic burden. In Singapore, the 2019/2020 National Adult Oral Health Survey revealed high prevalence rates, emphasising the need for effective strategies.
Assoc Prof Chng underlined the significance of oral health surveillance studies, crucial for policymaking and health system planning, while research becomes a driver for innovation in delivering quality oral care.
Population health takes precedence, aligning with Singapore’s healthcare reform through the Healthier SG initiative. The ageing population becomes a focal point, prompting the need for preventive care to ensure good oral health. Population oral health studies become instrumental in understanding responses to interventions across generations, contributing to effective policymaking.
A notable endeavour is the SG70 cohort study, “Towards Healthy Longevity,” integrating oral health research into mainstream public health initiatives. Led by the National University of Singapore, it examines the effects of biological, lifestyle, and socioeconomic factors on healthy ageing. A representative sample of 3,000 Singaporeans aged 70 and older will be followed for the next 10 to 15 years.
Digital dentistry solutions take a leap forward with the ongoing development of a clinically integrated workflow to produce removable partial dentures efficiently. Spearheaded by SingHealth-Duke NUS Medical School, this research proposal employs 3D dental prosthesis printing, biomaterials, and regenerative dentistry, catering to the oral needs of an ageing population.
Industry collaboration has become integral, and a noteworthy example is the development of an antiseptic mouth rinse with anti-viral properties. Originating during the COVID-19 pandemic, the study by the National Dental Centre Singapore has successfully partnered with a homegrown oral care brand, showcasing a synergy between oral health research expertise and industry knowledge.
Digital dentistry solutions have revolutionised dental practices by offering precision, efficiency, and enhanced patient experiences. Utilising advanced technologies such as intraoral scanners and CAD/CAM systems, these solutions ensure precise measurements and accurate diagnoses.
Digital workflows streamline traditional processes, significantly reducing chair time and enabling same-day restorations. This benefits practitioners in terms of time efficiency and enhances the overall patient experience, as digital impressions replace traditional materials, providing a more comfortable and less intrusive procedure.
Customisation and aesthetics are paramount in modern dentistry, and digital tools like CAD/CAM systems allow for the creation of highly customised dental prosthetics tailored to individual patient anatomy. The precise colour-matching capabilities of digital technologies contribute to restorations that closely resemble natural teeth, achieving superior aesthetic outcomes.
Additionally, improved communication between dental professionals is facilitated through digital platforms, enabling seamless collaboration on multidisciplinary cases. The ease of sharing digital records with laboratories, specialists, and other team members fosters better coordination in delivering comprehensive patient care.
Beyond the immediate benefits, digital dentistry offers long-term advantages such as cost-effectiveness, as reduced material costs and increased efficiency offset initial investments.
The accessibility and secure storage of digital patient records contribute to better continuity of care, while ongoing technological advancements, including the integration of artificial intelligence (AI) and 3D printing, ensure that dental practices remain at the forefront of emerging trends.
Hence, digital dentistry has become an essential component of modern dental care, providing practitioners with tools to deliver high-quality, patient-centred services in a technologically advanced environment.
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Union Minister of State for Skill Development & Entrepreneurship and Electronics & IT, Rajeev Chandrasekhar, spoke at two influential tech events: the Indian Express Digifraud & Safety Summit 2023 and YourStory Techsparks’23. His engagements centred around India’s technological advancements, regulatory policies, and the nation’s promising future in the global tech landscape.

At these tech summits, Minister Rajeev Chandrasekhar outlined India’s ambitious technological trajectory, reinforcing the government’s dedication to fostering innovation, ensuring a safe digital environment, and harnessing the transformative power of technology for the nation’s progress.
Minister Rajeev Chandrasekhar articulated India’s journey in artificial intelligence (AI) and emphasised the government’s commitment to fostering innovation and the startup ecosystem. He expressed the government’s profound interest in further boosting India’s burgeoning startup landscape.
Minister Rajeev Chandrasekhar noted India’s transition from an unrestricted, eternally optimistic view of technology and the internet to a more nuanced approach. He highlighted the government’s aim to strike a balance between fostering innovation and growth while guaranteeing distinct rights for digital citizens.
The Minister emphasised the evolution from the phase of transforming India to the concept of ‘New India’ and now envisions witnessing the emergence of ‘Viksit Bharat’. He expanded on India’s transformation which resonated with the Prime Minister’s vision to raise India to a developed nation status, aiming to elevate the nation to the position of the world’s third-largest economy.
Highlighting the government’s initiatives, Minister Chandrasekhar stated, “Our focus is on startups, innovation, and funding, creating a computing infrastructure. In January, Prime Minister Shri Narendra Modi agreed to establish a significant amount of GPU capacity in India for startups to access and bring forth their innovation and foundational models.”
He advocated for decentralising the startup landscape, encouraging the emergence of successful ventures from various regions across India. “We want unicorns and successful startups to come from Meerut, Ghaziabad, Kohima, Srinagar, Kottayam, Belgaum, Dharwad, Visakhapatnam, Nagpur, and beyond,” he asserted, confirming the nation’s commitment to fostering innovation in diverse cities.
Addressing concerns about internet regulation and safety, the Minister explained the government’s evolved approach, focusing on ensuring safety and trust for digital citizens while holding platforms accountable. He clarified that “safety and trust are not for the Government; rather, they are initiatives aimed at safeguarding the vast majority of Digital Nagriks”.
Reflecting on his participation in the UK AI Summit, Minister Chandrasekhar underscored India’s commitment to a safe and trusted internet, aligning with the government’s guiding principles since 2021.
“We want the internet to be safe and trusted; it is an article of faith. We also aim for platforms to be legally accountable,” he reiterated.
He highlighted the need to embrace AI’s potential while managing risks, warning against a narrative that diminishes its innovation. The Minister emphasised that avoiding the overshadowing of AI’s benefits by its perceived risks is crucial for the digital economy and the populace.
“We don’t seek to demonise AI; rather, it’s vital to maintain a balance so that the discourse on its risks doesn’t eclipse its potential advantages,” he explains, clarifying India’s approach to artificial intelligence.
OpenGov Asia provided coverage of India’s expanding global influence, highlighting the country’s leadership roles across diverse international platforms. Prime Minister Narendra Modi has introduced the Global Digital Public Infrastructure Repository (GDPIR) and a Social Impact Fund (SIF). The GDPIR will be used for sharing information and best practices and the SIF is designed to advance Digital Public Infrastructure (DPI).
He unveiled the schemes during the Virtual G20 Leaders’ Summit. Chaired by the Ministry of Electronics and Information Technology (MeitY), the G20 Digital Economy Working Group (DEWG) has played a key role in progressing the global DPI agenda.
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In a significant move aimed at fortifying the nation’s technological landscape, the Vietnam Authority of Information Security (AIS) has underscored the non-negotiable nature of cybersecurity in the current digital landscape.
Emphasising the indispensability of robust cybersecurity measures, the AIS recommended stringent adherence to these protocols across agencies, institutions, and businesses. In today’s digital landscape, the confluence of telecommunications and IT has redefined the contours of security, compelling institutions and businesses to recalibrate their approach to information security.

A workshop dedicated to IT and information security held in Hanoi spotlighted the criticality of information security investment for the digital future. A collaborative effort between AIS, Viettel Cyber Security, and IEC Group, the summit aimed at empowering institutions and businesses to proactively anticipate risks and navigate confidently through the complexities of the digital landscape.
Highlighting the severity of the situation, Nguyen Son Hai, CEO of Viettel Cyber Security observes that the digital transformation wave brings a torrent of information security risks. Viettel Threat Intelligence, for instance, reported 12 million hacked accounts within Vietnam, with 48 million data records compromised and traded in the cyberspace market. Moreover, the stark reality is that numerous entities remain unaware of being under cyberattack.
Financial fraud looms large on this precarious horizon. An alarming revelation showcases the exploitation of 5,800 domain names masquerading as commercial banks, e-wallets, manufacturing firms, and retail giants, posing a severe threat to users’ assets through deceitful means.
Ransomware, an escalating menace, presents formidable challenges to organisations and businesses. Its disruptive potential can cripple entire operations, with cybercriminals extorting exorbitant sums, sometimes reaching millions of dollars, from their victims.
Nguyen Son Hai highlighted the 300 GB of encrypted organisational data published on the Internet, indicating that the actual figures are likely higher, underlining the gravity of the situation.
Tran Dang Khoa from AIS stressed the perennial existence of information security risks, underscoring the urgent need for effective solutions. He outlined five pivotal criteria for cybersecurity solutions: legality, effectiveness, appropriateness, comprehensiveness, and a crucial emphasis on utilising solutions originating from Vietnam.
The paramount importance of legal compliance within cybersecurity frameworks cannot be overstated. Organisations providing online services bear a heightened responsibility to ensure compliance, as information security is mandated by law. Straying from these regulations can render entities liable in the event of security breaches.
Despite substantial investments in sophisticated protection systems, the efficacy of these measures remains questionable if they cannot detect and avert cyberattacks. The challenge lies in optimising system efficiency while rationalising costs – an arduous task that cybersecurity firms endeavour to address.
Khoa acknowledges the need to address existing vulnerabilities alongside fortifying against new threats. Neglecting existing risks within systems, and waiting for opportune moments for cyber assailants, poses significant dangers. Pre-emptive measures must focus on rectifying known vulnerabilities before investing in additional protective tools.
Khoa highlighted that vulnerabilities often emanate not from direct cyberattacks but from individuals within organisations possessing inadequate technological proficiency. Exploiting these individuals can cascade attacks throughout systems, amplifying vulnerabilities exponentially.
Empowering all personnel within organisations with robust cybersecurity knowledge and skills emerges as a pivotal defence mechanism. Khoa accentuated the criticality of imparting such knowledge to safeguard information systems comprehensively.
Furthermore, advocating for the utilisation of ‘Make in Vietnam’ products, solutions, and services assumes significance. Homegrown solutions tailored to address the specific intricacies of Vietnamese organisations offer unique advantages. These domestic solutions not only offer timely support but also demonstrate a deep understanding of local challenges, aiding in swift problem resolution.
As businesses and institutions navigate this dynamic digital terrain, the proactive integration of these strategies is pivotal in safeguarding against the multifaceted threats that loom large in the era of digital proliferation.
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All institutions rely on IT to deliver services. Disruption, degradation, or unauthorised alteration of information and systems can impact an institution’s condition, core processes, and risk profile. Furthermore, organisations are expected to make quick decisions due to the rapid pace of dynamic transformation. To stay competitive, data is a crucial resource for tackling this challenge.
Hence, data protection is paramount in safeguarding the integrity and confidentiality of this invaluable resource. Organisations must implement robust security measures to prevent unauthorised access, data breaches, and other cyber threats that could compromise sensitive information.
Prasert Chandraruangthong, Minister of Digital Economy and Society, supports the National Agenda in fortifying personal data protection with Asst Prof Dr Veerachai Atharn, Assistant Director of the National Science and Technology Development Agency, Science Park, and Dr Siwa Rak Siwamoksatham, Secretary-General of the Personal Data Protection Committee, gave a welcome speech. It marks that the training aims to bolster the knowledge about data protection among the citizens of Thailand.
Data protection is not only for the organisation, but it also becomes responsible for the individuals, Minister Prasert Chandraruangthong emphasises. Thailand has collaboratively developed a comprehensive plan regarding the measures to foster a collective defence against cyber threats towards data privacy.
The Ministry of Digital Economy and Society and the Department of Special Investigation (DSI) will expedite efforts to block illegal trading of personal information. Offenders will be actively pursued, prosecuted, and arrested to ensure a swift and effective response in safeguarding the privacy and security of individuals’ data.
This strategy underscores the government’s commitment to leveraging digital technology to fortify data protection measures and create a safer online environment for all citizens by partnering with other entities.
Further, many countries worldwide share these cybersecurity concerns. In Thailand’s neighbouring country, Indonesia, the government has noticed that data privacy is a crucial aspect that demands attention. Indonesia has recognised the paramount importance of safeguarding individuals’ privacy and has taken significant steps to disseminate stakeholders to gain collaborative effort in fortifying children’s security.
Nezar Patria, Deputy Minister of the Ministry of Communication and Information of Indonesia, observed that children encounter abundant online information and content. It can significantly lead them to unwanted exposure and potential risks as artificial intelligence has evolved.
Patria stressed the crucial role of AI, emphasising the importance of implementing automatic content filters and moderation to counteract harmful content. AI can be used to detect cyberbullying through security measures and by recognising the patterns of cyberbullying perpetrators. It can also identify perpetrators of online violence through behavioural detection in the digital space and enhance security and privacy protection. Moreover, AI can assist parents in monitoring screen time, ensuring that children maintain a balanced and healthy level of engagement with digital devices.
Conversely, the presence of generative AI technology, such as deep fake, enables the manipulation of photo or video content, potentially leading to the creation of harmful material with children as victims. Patria urged collaborative discussions among all stakeholders involved in related matters to harness AI technology for the advancement and well-being of children in Indonesia.
In the realm of digital advancements, cybersecurity is the priority right now. Through public awareness campaigns, workshops, and training initiatives, nations aim to empower citizens with the knowledge to identify, prevent, and respond to cyber threats effectively. The ongoing commitment to cybersecurity reflects the country’s dedication to ensuring a secure and thriving digital future for its citizens and the broader digital community.
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The introduction of the E-Travel Customs System at Ninoy Aquino International Airport Terminal 1 by the Bureau of Customs (BOC) in conjunction with key stakeholders represents a significant stride in the direction of enhancing national security and streamlining customs processes in the Philippines.

This transformative system, developed in coordination with the Bureau of Immigration (BI), the Banko Sentral ng Pilipinas (BSP), the Anti-Money Laundering Council (AMLC), and the Department of Information and Communications Technology (DICT), marks a significant leap in digitising data collection processes for travellers and crew members arriving in and departing from the Philippines.
The integration of the Electronic Customs Baggage Declaration Form (e-CBDF) and Electronic Currencies Declaration Form (e-CDF) into the BI’s eTravel System is a pivotal step in the evolution of border control practices. This collaborative initiative aims to optimise customs procedures, bolster health surveillance, and facilitate in-depth economic data analysis.
The E-Travel Customs System, a unified digital data collection platform, streamlines the passenger experience at airport terminals. Its standout feature is the integration of the Electronic Customs Baggage and Currency Declaration interface, formerly part of the BOC’s I-Declare System, introduced last year.
Travellers and crew members can now utilise a user-friendly, single web portal that consolidates the border control requirements of the Bureau of Quarantine, BOC, BI and the BSP.
This not only enhances the overall passenger experience but also enables the BOC to receive advanced information for effective risk profiling. Besides, the timely sharing of information with AMLC and BSP strengthens the nation’s commitment to combat money laundering and ensure financial security.
BOC Commissioner Bienvenido Y Rubio expressed confidence in the E-Travel Customs System’s potential to revolutionise customs processes, stating, “This collaborative initiative demonstrates our commitment to innovation and efficiency in customs management.”
The E-Travel Customs System will play a pivotal role in ensuring the security of the borders and fostering a seamless travel experience for all. Commissioner Bienvenido added that they are dedicated to advancing the customs practices, aligning with global standards, and safeguarding the interests of the nation.
The BOC cited that the E-Travel Customs System stands as a testament to the government’s dedication to providing cutting-edge solutions for border control, aligning with international standards, and advancing towards a more secure and efficient customs environment. The collaborative efforts of the BOC, BI, AMLC, BSP, and DICT signify a commitment to innovation, ensuring that the Philippines remains at the forefront of modern customs practices.
The E-Travel Customs System represents a paradigm shift in customs management, transcending mere technological enhancement. It stands as a strategic initiative meticulously designed to reshape and fortify customs practices, infusing them with agility, heightened security, and alignment with global best practices. This innovative system is not merely an upgrade; it is a holistic approach aimed at ushering in a new era of efficiency and adaptability in customs operations.
As the Philippines embraces this technological leap into the future of border control, it reaffirms its unwavering commitment to establishing a customs environment that goes beyond traditional boundaries. The system’s multifaceted capabilities, ranging from streamlined data collection to real-time risk profiling, showcase its transformative potential.
By prioritising technological advancements, the nation aims to enhance the overall travel experience, reduce procedural bottlenecks, and strengthen its position in global efforts to ensure secure and seamless border management.