“With this Index, we put people and processes alongside
technology, so that companies can maximise the potential of Industry 4.0.”
The Singapore Economic Development Board (EDB) has launched
a world-first tool to help industrial companies harness the potential of
Industry 4.0 in a systematic and comprehensive way, in partnership with global
testing, inspection, certification and training company TÜV SÜD.
As a white paper from EDB explains, Industry
4.0 is gathering momentum. However, the pace of Industry 4.0 adoption is uneven
across different industries and companies. Both global and local companies in
Singapore are grappling with the concept of Industry 4.0 and the value it could
bring. They are seeking answers to questions such as what is Industry 4.0,
and how can it benefit my company, where should I start, what are my gaps today
and where are the opportunities tomorrow?.
The Singapore Smart
Industry Readiness Index was developed to address these challenges, aiming to
strike a balance between technical rigour and practical applicability; it
defines the end states and the intermediate steps needed for continual
The Index serves as a diagnostic tool that companies –
across all industries and sizes – can use to better understand Industry 4.0
concepts, evaluate the current state of their facilities, architect a
comprehensive transformation roadmap and deliver concrete, sustained value for
EDB’s Assistant Managing Director, Lim Kok Kiang, said, “As
part of our efforts to enhance the competitiveness of Singapore’s manufacturing
sectors, the Index provides a common framework for all companies to participate
in, and benefit from, Industry 4.0.”
He added, “Many companies often put technology first. With
this Index, we put people and processes alongside technology, so that companies
can maximise the potential of Industry 4.0.”
Prof Dr –Ing Axel Stepken, Chairman of the Board of
Management, TÜV SÜD commented, “The Index gives clear orientation to
manufacturers on what Industry 4.0 means and how they can initiate their
transformation journey. It is a world’s first Industry 4.0 tool that is
developed by the government for nation-wide transformation of industrial
sectors. Strongly aligned with Industry 4.0 and other global manufacturing
initiatives, it has the potential to be the global standard for the future of
The Index draws reference from the Reference Architectural
Model for Industry 4.0 (RAMI
4.0) framework, which was developed by Plattform Industrie 4.0. The Index
was validated by an advisory panel of 21 academic and industry experts. The panel
included representatives from government agencies such as SPRING and A*STAR
(Agency for Science, Technology and Research) and companies such as GlaxoSmithKline,
Rolls-Royce, Honeywell Process Solutions and Siemens, as well as academic
institutions, such as the University of Erlangen-Nürnberg and RWTH Aachen.
To strike a balance between technical rigour and usability,
the Index was piloted with both small medium enterprises (SMEs) and
multinational corporations (MNCs) in Singapore. The Index also received the
support of Singapore Government agencies.
To help companies understand and use the Index, EDB and TÜV
SÜD will be conducting a series of four workshops in the next few months.
Companies can register to attend for free.
The Index comprises three layers. At the top are the 3
fundamental building blocks of Industry 4.0: Process, Technology and
Organization. Underpinning these building blocks are 8 pillars of focus.
These pillars then map onto 16 dimensions of assessment, which represent the
key components that any organisation must consider.
For each of the 16 dimensions, the Index provides an
assessment matrix which companies can use to evaluate their current processes,
systems, and structures within one to two days. The assessment matrix also
doubles as a step-by-step improvement guide, as each dimension provides intermediate
steps needed for companies to progress.
— the application of technology to monitor, control, and execute the
production and delivery of products and services freed workers from mundane and
repetitive tasks, and enhanced speed, quality, and consistency of execution in
Industry 3.0. But the role of automation is evolving with rising demand for
smaller batches and on-demand production, leading to requirement for flexible
automation, rather than fixed.
The second pillar is Connectivity. IoT-enabled devices
are also increasing in both quality and quantity, generating enormous amounts
of data. Technological advancements in cloud computing and wireless infrastructure
also make it possible for data to be centrally collected and managed. Likewise,
systems that were once independent or isolated can now be integrated, unifying
the various shop floor, facility, and enterprise systems through connected
organisation-wide networks. The white paper notes that interoperability, the
ability to access data with ease across assets and systems, is key to achieving
While Automation provides the muscle for Industry 4.0 and
Connectivity acts as its central nervous system, Intelligence is the brain.
Intelligence is about the
processing and analysis of data from the automated, connected systems. Highly
intelligent systems can assist the workforce in predicting equipment failures
and changes in demand patterns. At their best, these intelligent systems can also
autonomously make decisions and respond to changing internal and external
To enable the creation of new value, it is essential to have
well-designed processes, as an overlay of technology on a poorly-designed
process will result in a poorly-designed digital process.
Under the first pillar in this block, Operations, companies can
now access new technologies and approaches to achieve the old, unchanged
objective of converting raw materials and labour into goods and services at the
lowest cost. For instance, companies can use wireless communications to connect
discrete processes and systems, to enable the remote monitoring and decentralised
control of assets.
The digitalisation of Supply Chains, the second pillar, will
also allow decisions about cost, inventory, and operations to be made from an
end-to-end perspective rather than in isolation. This would benefit all players
across the value chain, with greater speed due to reduced lead times; greater
flexibility through real-time optimization for changing needs; greater personalization;
greater efficiency and greater transparency, both internally and for partners.
The third pillar, Product
Lifecycle refers to the sequence of stages that every product
goes through from its initial conceptualisation to its eventual removal from
the market. These stages range from design, engineering, and manufacturing to
customer use, service, and disposal.
Advancements in digital tools have made it easier than ever
before to bring together data, processes, business systems, and people to
create a single unified information backbone that can be managed digitally.
Industry 4.0 also introduces the concept of a “digital twin”,
which is a virtual representation of the physical assets, processes, and
systems involved throughout a product lifecycle. Through a digital twin, the
information generated at each stage can be shared seamlessly, facilitating
better decision-making and enabling processes to be dynamically optimised in other
stages, allowing companies to shorten their design and engineering cycles and
respond to customer demands more quickly. In addition, by working off the
digital twin, multiple prototypes can be created and tested virtually at speed,
at scale, and at a much lower cost.
Industry 4.0 calls for a greater focus on two key components
that can affect an organisation’s effectiveness. The first component is the
people who make up the organisation – the entire workforce from the top
management down to the operational teams. The second component is the
institutional systems that govern how the company functions.
As organisations embrace flatter structures and decentralised
decision-making, it will become critical to build a competent and flexible
workforce characterised by continuous learning and development at all levels.
Management must put in place systems or practices that will
allow people to constantly stay abreast of the latest developments. Concurrently,
the wider workforce needs to be multi-skilled and adaptable to manage Industry
4.0’s dynamic and digitalised operations.
An organisation’s Structure
is its system of explicit and implicit rules and policies that outline how
roles and responsibilities are assigned, controlled, and coordinated. Under Industry 4.0, organisations will see
greater decentralisation of decision-making, increased openness in information sharing,
and more collaboration among teams both internally and with external partners.
The white paper states that Management is fundamentally about getting people to
work together towards a well-defined common goal. In view of the paradigm
shifts on multiple fronts, Industry 4.0 is also a change management exercise. Strong
leadership, supported by a clear strategy and governance framework, will be
essential for any organisation to successfully navigate an increasingly complex
and highly networked world.
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