Veteran of airline with knowledge in reservations, revenue management, loyalty management and systems, and twenty years of experience in Business Intelligence & Analytics at an enterprise scale.
Responsible for driving performances of analytics solution to impact overall business results with IT and Business Units, supporting Customer brand & management, Commercial & Distribution management, as well as Operations efficiency on ground and in air.
Currently chartering analytics projects in liberalising data, self-service analytics, machine learning, as well as data governance.
International Leadership Program on Visual Art Management & Digital Transformation, New York University, United States & Guggenheim, Spain.
Swire Advanced Management Programme, INSEAD, France
MBA, The Chinese University of Hong Kong, Hong Kong
Bachelor of Mathematics – Computer Science, Operations Research & AI, University of Waterloo, Canada