Morten Meyerhoff Nielsen is a fellow at United Nations University, Operating Unit for Policy-Driven Electronic Governance (https://egov.unu.edu) and a researcher at Tallinn University of Technology, Ragnar Nurkse Department of Innovation and Governance (www.ttu.ee/nurkse), in Estonia.
He currently works on digital transformation and eGovernment strategy development and evaluation (Armenia, Albania, Faroe Islands, Georgia, Latvia), institutional frameworks and performance management (Armenia, Albania, Faroe Islands, Latvia). Other work areas include data reuse, eID management and PKI infrastructure and personalization of eServices (Armenia, Denmark, Faroe Islands, Latvia), ICT facilitated administrative burden reduction, public service delivery, online usability and personalization, public service delivery ecosystems and one-stop-portal design and usability tests.
Morten regularly conduct executive and university course training on eGovernment, disruptive technologies, innovation and social media related issues (e.g. www.msm.nl, www.ttu.ee, www.eipa.eu, www.wnpid.amu.edu.pl/en/).
Past employment includes the Danish Agency for Digitisation (www.digst.dk), National IT- and Telecom Agency, Borgerkommunikationskontoret/borger.dk (www.itst.dk); Danish Technological Institute, Policy and Business Analysis (www.dti.dk); European Institute of Public Administration (www.eipa.eu); Centre for the Development of Enterprise (www.cde.eu); European Commission, DG DEVL (www.europa.eu/pol/dev/index_en.htm); and University of KwaZulu-Natal (www.ukzn.ac.za).
Morten is an author and co-author of various publications, a reviewer for GIQ, IJEG and PAIT and on the conference committees of the CeDEM, ICEGOV and IFIP eGovernment conference series. Finally, he was a member of the European eGovernment Awards consortium (2003-2009), first non-Swedish member of Swedens Guldlanken Awards jury (2009-2013), the HM Sultan Qaboos eGovernment Award jury in Oman (2010-2012,2016), and the Smart Government Award in Dubai (2015-2017) evaluating on- and offline public sector delivery services.