Peter is a digital specialist in strategy and service design delivering sustainable customer experiences across retail, telco, finance industries, education and Government. He is currently the Director of Digital Services team for NSW Department of Education (DoE) within the Communication and Engagement Directorate. The role includes re-platforming and redeveloping DoE websites onto a newly supported website publishing platform. This has also included delivery of a strategy, call the Global Experience Framework (Language), to achieve the velocity and speed needed to meet the short timeframes of website redevelopment. The DoE digital platform (website, intranet and portal) supports 2.75 million visitors per month.