He has spent the past decade of his career advising organisations on how to apply data & analytics to solve complex business problems. He has addressed clients' customer lifecycle challenges including acquisition, growth and retention strategies, product design and adoption, strategic investment decisions, workforce analytics, and operational improvements through the application of data mining, descriptive and predictive analytics, simulation, optimisation and other machine learning and AI techniques. He also advises clients on the development of their own analytics capabilities, including operating model design and execution.
He has served clients across a range of sectors, including government, financial services (retail banking, wealth and insurance), consumer package goods, travel & transportation, mining and healthcare. He received his Masters in Information Systems and Bachelor in Business (MIS, Operations) from Indiana University.
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