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Technologies for NextGen Governance

The National Informatics Centre (NIC) hosted a two-day technology conclave earlier this month.

The conclave was organised by the NIC’s Technical Advisory Group (TAG), to help the senior Government officers keep abreast of emerging technologies in view of the rapid advancements in ICT.

Tech experts from the IT industry attended the conference and discussed the adoption of emerging technologies and their applications.

The theme of the conclave was ‘Technologies for NextGen Governance’. The participants explored the uses of big data, advanced analytics, artificial intelligence, machine learning, deep learning, cloud-native scalable applications, micro-services, software-defined infrastructure, and cybersecurity.

Speakers said that India needs the right kind of alliances to implement blockchain technology, an important step toward smart governance.

According to a press release, the use of digital technologies can cut the requirement of resources by a factor of a hundred, making it possible to quickly and positively impact intractable problems, like healthcare and education.

Participants suggested that the NIC should adopt a ‘platform’ mindset by creating open APIs and tap into the creativity and enterprise of Indians.

Scaling 22 places in 4 years to 96th rank, India managed to land a spot in the UN’s e-Government Index (EGDI) rankings in 2018.

The UN credits this to the Digital India programme, the country’s flagship programme to promote digital inclusion.

The EGDI survey is released once in two years. It assesses among others, government development at the national level based on telecommunications infrastructure, human capital, and national online presence. It maps how digital technologies and innovations are changing the public sector and people’s lives for the better.

The EGDI considers the weighted average of three normalised indices – the Telecommunications Infrastructure Index (TII) based on data provided by the International Telecommunications Union (ITU), the Human Capital Index (HCI) and finally, the Online Service Index (OSI) to assess the nation’s online presence.

Among the 193 UN member states, India ranked top 15 in the e-participation sub-index but performed poorly in the Telecommunication Infrastructure Index and in the Human Capital Index.

Digital India has launched initiatives like the People’s Wealth Scheme (Jan-Dhan Yojana, Aadhar, mobile phones), DBT (Direct Benefit Transfer), and smart cities, among others.

To ensure these projects are as effective as possible, the Government needs to develop a proper regulatory framework. This should include regulations on net neutrality and the use of digital payment methods (cash cards and wallet services, etc.) Well-defined guidelines will increase credibility and encourage citizens to use these services.

Additionally, the Government should use security protocols (256-bit AES encryption, etc.) and formulate relevant privacy policies to avoid the misuse of citizen data. For efficient tech implementation, it needs to focus on workforce skill enhancement, through training programmes or by hiring private sector professionals.

PARTNER

Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.

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CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.

Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Well-known for our strengths in system integration and consultation, CTC Global proves to be the preferred IT outsourcing destination for organizations all over Singapore today.

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Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.

SUPPORTING ORGANISATION

SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.

PARTNER

HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 

PARTNER

IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.

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