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Technology as the New Security Officer for Condominiums in Singapore

Security Officer for Condominiums in Singapore
Image credit: https://www.tnp.sg/

It may be soon that there won’t be security officers greeting as the entrance of condos and taking down our particulars as part of their security clearance procedures. Technology will take care of that.

Glendale Park condominium, located in Hillview, has a new system implemented. A speaker has been positioned at the entrance of the condominium, through which a security guard from the remote command centre in Ubi will converse with the driver.

The vehicle’s licence plate number is recorded and the driver’s face is taken by a surveillance camera.

Once this information has been verified, the gantry is lifted, and the driver can proceed in.

The local security firm, Focus Security, and its sister company Asiatact, have spent the past five years creating this remote visitor-logging system. This system is currently in place at four condominiums here.

The security industry is starting to find ways of reducing manpower needs and investing more in the use of technology. This in efforts for reducing the dependence on manpower to carry out tasks.

Such a system is ideal for combining the use of manpower and technology together to achieve the most efficient outcomes.

At present, the security industry has more than 35,500 active resident security officers. Ever since the Manpower Ministry rolled out the Progressive Wage Model for security officers this year, this has presented companies in this industry with rising manpower costs.

It is estimated that the basic pay for security officers is set to increase by around $300 by 2021, with an annual increment of at least 3 percent in the three years after 2021.

As a result, businesses are turning to technology to reduce the hours and human strength spent in manual logging and paperwork. It realigns the work of security officers as well, allowing them to focus on duties such as patrolling and responding quickly to incidents.

Similar efforts have been in the making within Singapore’s defence industry.

The Immigration and Checkpoints Authority (ICA) announced, on 4 December, of a new face and iris scanning system at a designated automated lane at Changi Terminal 4.

With this new feature, passport and thumbprint scans will not be required. This allows for a “contactless” and seamless process for clearing immigration.

This reduces obstacles faced in the traditional method of fingerprint scanning such as verification issues as a result of faded fingerprints due to ageing, dryness or scarring said the authority.

Singaporeans who are six years of age and above and are holding a passport issued after Jan 1, 2018, with IDs beginning with the letter K, are eligible to use this new system.

This is because these citizens have their biometric information already saved onto the national database and hence no prior sign-up is needed.

This new immigration clearance procedure is undergoing a six-month trial, which started on November 25.

It was observed that this contactless process allowed for faster clearance, few seconds quicker than the current process.

At the contactless lane, a traveller will have to walk through two gantries. The first gantry requires the individual to stand on a footprint mat. A scanning machine will show the animated instructions that will capture images of the iris and face.

Upon the opening of that gantry, the next one will feature another machine that will confirm the identity of the individual based on the information produced by the scans before the gantry opens.

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Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.

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As a Titanium Black Partner of Dell Technologies, CTC Global Singapore boasts unparalleled access to resources.

Established in 1972, we bring 52 years of experience to the table, solidifying our position as a leading IT solutions provider in Singapore. With over 300 qualified IT professionals, we are dedicated to delivering integrated solutions that empower your organization in key areas such as Automation & AI, Cyber Security, App Modernization & Data Analytics, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Renowned for our consulting expertise and delivering expert IT solutions, CTC Global Singapore has become the preferred IT outsourcing partner for businesses across Singapore.

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Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.

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SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.

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HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 

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IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.