Search
Close this search box.

We are creating some awesome events for you. Kindly bear with us.

Data Analytics to be the bricks and stones for building a resilient and future-ready government

Participants of the OpenGovLive! Virtual Breakfast Insight: Powering Smarter Data and Resilient Government with Advanced Analytics

In its endeavour to explore and understand how governments around the world are tackling the pandemic, OpenGov Asia organised another Virtual Breakfast Insight.

The session was held on 24th July 2020 with public sector agencies in Singapore to understand how the have adapted to these unexpected times.

Singapore’s government has been driving the adoption of digital and smart technologies throughout the city state as a part of its Smart Nation initiative well before COVID-19 hit the world.

Keeping up with the trend of the series, the session saw a 100% from public sector executives in Singapore.

The session was opened by Mohit Sagar, Group Managing Director and Editor-in-Chief, OpenGov Asia.

Mohit: Governments need to plan for a secure and better future for its citizens

Mohit emphasised the critical role that governments are playing at this point and the enormous amount of data they are producing in this process.

In the digital era, data is unequivocally the new currency; so, it is very important to understand how this data is managed.

Apart from responding to the current situation and recovering from it, governments also have to plan for a secure future.

Mohit advised the audience to also look at the opportunity in crises and collaborate with partners who have a similar vison, who are adding value to their organisations.

After the opening, Remco den Heijer, Vice President, ASEAN, SAS, addressed the audience. He began by briefly introducing his organisation and its mission of improving lives by making better decisions.

Better decision making is done by providing organisations with software that helps manage their Data and Analytics.

Remco: Our mission is to improve lives by making better decisions

Remco shared interesting examples of ways data and real time analytics stream helped governments and public to stay updated with the developments in the world during the last 4 months.

As per his observation, he felt that governments all around the world are tackling the COVID 19 pandemic in a phased approach that rested on 3 basic pillars:

  • Respond
  • Recover
  • Reimagine

He concluded by highlighting the vital role of Data and Analytics tools in helping governments reimagine the world post the pandemic and emerge stronger and better able to meet the needs of our citizens.

Joseph: Quick and easy deployment of Data and Analytics is vital for governments

Joseph Musolino, Global Sales and Strategy Consultant, Fraud Security Intelligence, SAS then shared his insights.

He appreciated countries like Singapore that are at a relatively mature stage in their digital transformation journey. For these countries, adopting AI and Analytics is not the challenge. For them the challenge is to deploy it fast and make it more effective.

Joseph opined that the focus for these countries should now be to take AI and Analytics to enterprises and make it faster and easier to deploy.

He highlighted some of the areas where governments are currently deploying advance analytics to strengthen their delivery mechanisms.

They include – Customs, Pandemics, Medical, Taxation and Judicial systems.

In order to give the audience a detailed understanding of how exactly the theory plays out, he demonstrated real life situations where analytics helped government serve citizens better.

He concluded by informing the delegates about their new platform which is a step forward into the next-gen analytics.

Jeanne: Important to have an integrated approach when engaging with Open Data and Technology

After these rich insights, Jeanne Holm, Chief Data Officer and Senior Technology advisor to the mayor of City of Los Angeles took the virtual stage.

Jeanne shared first-hand account of how governments can use predictive data analytics during critical times and also for operations in general.

She explained that that the administration in LA is using advance analytics for two major purposes.

  • observing data real time for city management
  • predictive analytics that echoes with the before mentioned recovery and to reimagine the city

The LA mayor’s office uses integrated data sets from different sources to have an overall view and make better informed decisions.

Communication of this information to the people is also a major priority of the office and they utilise technology to enable that.

Jeanne shared some of the technology driven initiatives by the LA government that are serving people better during the pandemic hit and in the future. They are:

  1. Angeleno App: This app is a single way that allows people to access any city service and make e- payment for it.
  2. Shake Alert LA: This is a warning system that helps send out e- signals out quickly during an earthquake and also informs them of the magnitude and intensity of it.
  3. Augmented reality public parks games: that let LA residents, especially younger kids visit zoos and park virtually and learn from them while being safe.
  4. Predicting what we breath: This is a program that uses machine learning to understand urban air quality using satellite and ground data.
  5. Autonomous piloting on slow streets: This program enables safe autopiloting on certain streets that have less traffic. This is determined from real time satellite and ground data.
  6. Data Science federation: Open Data and Technology is a team sport. It is important that all the people in this eco system are working towards the same goals. This is exactly what this federation does, collaborates governments and educational institutions working on technology.

After Jeanne’s presentation the session took a more interactive form with the polling questions for the audience.

On the question of how the COVID-19 pandemic changed the way their department/agency functions, major part of the audience voted for “more reliant on social/communication technology” (42%).

On the next question of which of the capabilities will be most useful if a situation like COVID-19 occurred in the future, a majority of participants voted for “better understanding of critical operational processes and human capital required to keep government and healthcare operations running during the lockdown” (52%).

The session also featured a demonstration of a SAS knowledge management solution that stores and catalogues information about the analytical assets of an organisation.

This demonstration helped the audience better understand how easy and useful it is to actually use these applications and the ways in which it can make their functioning more effective.

To give a context to solution demonstration, Mohit put up few questions for the audience which brought out some interesting findings.

On the question of what the typical challenge in is starting a data science project, the audience were split between “lack of understanding on the available data asset” (31%) and “lack of collaborative environment to support team effort” (36%).

The chief data officer from a government agency reflected that technology is rarely an issue when it comes to implementing data science projects. The challenge is more to do with the organisation culture. Traditionally, people look at data as a mere record that needs to be stored. They do not understand that effective data management can help them solve several their routine problems.

There is an urgent need to make data literacy a part the organisation’s culture and make people realise the potential of data.

The session concluded with closing remarks by Joseph. He expressed gratitude to all the attendees and for them sharing their thoughts and experiences.

The well aligned content throughout the session will go a long way to encourage the delegates to utilise Data and Analytics in their workings.

PARTNER

Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.

PARTNER

As a Titanium Black Partner of Dell Technologies, CTC Global Singapore boasts unparalleled access to resources.

Established in 1972, we bring 52 years of experience to the table, solidifying our position as a leading IT solutions provider in Singapore. With over 300 qualified IT professionals, we are dedicated to delivering integrated solutions that empower your organization in key areas such as Automation & AI, Cyber Security, App Modernization & Data Analytics, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Renowned for our consulting expertise and delivering expert IT solutions, CTC Global Singapore has become the preferred IT outsourcing partner for businesses across Singapore.

PARTNER

Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.

SUPPORTING ORGANISATION

SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.

PARTNER

HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 

PARTNER

IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.