February 29, 2024

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Strengthening India’s cybersecurity starts with securing critical infrastructures

Strengthening India’s cybersecurity starts with securing critical infrastructures

The opening ceremony of the Pyeongchang Winter Olympics made headlines –
but not just for outstanding performances or vibrant displays. A cyberattack on
the latest Winter Olympics resulted in a 12-hour
disruption
, leaving attendees from across the globe unable to retrieve or print purchased
tickets during the momentous event 1]. The outage demonstrates
how disruptive cyberattacks can be – often much worse than a slew of frustrated
guests, especially when involving more critical infrastructure.

In 2014, the Indian government
established the National Critical Information Infrastructure Protection Centre
(NCIIPC) to regulate and protect the nation’s Critical Information
Infrastructures (CIIs). CIIs are defined by the Information
Technology Act of 2000
as vital computer resources that, if incapacitated
or destroyed, will leave a debilitating impact on national security, economy,
public health or safety across both public and private sectors [2]. 

Although many CIIs are primarily owned and operated by the private
sector, such as banks and commercial facilities, the role of government is
equally important when evaluating how best to protect organizations and industries
from attack. Here are three key areas governments should focus on when
implementing a cybersecurity strategy –

· Take charge with national recommendations
Securing our critical
infrastructure requires coordinated efforts from various government agencies as
well as the private sector. However, governments should take the lead and issue
standards and best practices on the most effective approach.

For example, last year, the Singapore
Cyber Security Agency held Exercise
Cyber Star
with 11 designated Critical Information
Infrastructures (CII) to put the country’s cyber incident management and
emergency response plans to test. This was done through a series of simulated
cybersecurity incidents, planning sessions and workshops [3] and served as a good
platform for the organizations and agencies to assess their cyber-readiness and
knowledge-share on best practices. Assessing the current state of readiness is
the first step to implementing an effective cybersecurity plan.

· Be aware of weak lines between OT and
IT –
Operational Technology (OT) is a system that monitors and controls
physical devices and processes, such as how much electricity is generated
through transmission lines. Traditionally, these functions were run on man-operated
equipment. With the growth of Internet of Things (IoT) devices, many OT systems
are now equipped with IP addresses to enable remote access streamline control operations.
This transition means that OT and IT networks are increasingly connected and security
standards must be kept up-to-date to ensure proper barriers between the
networks.

Successful measures include improved
access control and encryption, which helps prevent hackers from gaining access
to IT networks and enables quick control of OT that could result in disruptions
or ransom of essential services like electricity, water and public transport.

· Stay adaptable as IT landscapes evolve
A recent
study
found that 92% of businesses leaders in India
believe that organizations need to adopt a digital-first mindset to drive
growth [4].
As such, we will soon start to witness private and public sector organizations moving
toward digitalised business models that rely on the latest advanced technology
trends. From the growth of IoT to moving into public clouds and artificial
intelligence, IT operations and security must adapt to keep pace with the
newest advancements, all while mitigating risks.

While attacks on critical
infrastructure can have dire consequences, they are akin to attacks that have already
hit other industries and can be managed with existing best practices. New or
improved technologies can also help enhance the protection of critical
infrastructure assets. Voice and video analytics platforms powered by machine
learning, for instance, provide a number of capabilities, including crowd
control, gauging expected motions and identifying objects and individuals
whether stationary or in motion.

Critical infrastructure protection is essential to the security of India.
While daily operations among the private and public sectors continue to differ,
a collective effort is required to securely build India’s digital economy and
achieve the Smart Cities Mission by 2020. Information sharing and collaboration
between the public and private sectors are equally vital to securing the nation’s
critical infrastructure.

[1] Hackers Targeted the Winter Olympics Opening Ceremony to ‘Embarrass’ South Korea, TIME, 13 February 2018

[2] Guidelines
for Protection of Critical Information Structure
, National Critical Information
Infrastructure Protection Centre, 16 January 2015

[3] 11
critical information infrastructure sectors tested for first time in national
cybersecurity exercise
, Channel NewsAsia, 18 July 2017

[4] 92%
Indian leaders at the forefront of advocating ‘Digital Organizations’ for
business growth – reveals Microsoft Asia Digital Transformation Study
,
Microsoft News Center India, 28 March 2017

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Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.

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CTC Global Singapore, a premier end-to-end IT solutions provider, is a fully owned subsidiary of ITOCHU Techno-Solutions Corporation (CTC) and ITOCHU Corporation.

Since 1972, CTC has established itself as one of the country’s top IT solutions providers. With 50 years of experience, headed by an experienced management team and staffed by over 200 qualified IT professionals, we support organizations with integrated IT solutions expertise in Autonomous IT, Cyber Security, Digital Transformation, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

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Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.

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SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.

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HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 

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IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.

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