Search
Close this search box.

We are creating some awesome events for you. Kindly bear with us.

How Thailand is using open data and AI in its justice system

In recent times stakeholders from various sectors have started becoming proactively involved in identifying ways to improve justice. However, issues that hampered this mission include a lack of good governance thereby hindering the institution of an efficient, fair, transparent, and accountable system.

These issues can only be rectified through continued effort, necessitating cooperation from all sides.

Thus, a recent article reported on how Open Data and AI Technology can play an important role in rectifying the issues prevalent in the Thai justice system.

The adoption of such technology by many governments and agencies has reinforced direct representative democracy since it allows democratic engagement and empowers people in new ways.

Recently, the Thailand Institute of Justice (TIJ) in collaboration with ChangeFusion and several partners held the 2nd Roundtable on Technology for Justice Series (Project j: jX Justice Experiment) under the topic “Open Data and AI for Participatory Justice”.

Open data is a set of machine-readable information that can be freely used, shared and built-on by anyone, anywhere. Artificial intelligence and machine learning tools can be used to find insights and anomalies within such open datasets. For instance, AI can be used to enhance, deepen and accelerate routine data analysis so people can be free to monitor suspicious contracts or payments in depth. This can increase the rate of corruption prosecutions.

The Executive Director of the Thailand Institute of Justice stated that good governance has a direct impact on law and order. It requires a climate of respect for the rule of law, the existence of check and balances, transparency and accountability. A reform of the justice system in this sense asks for measures to ensure efficient and transparent procedures are performed in line with ethical standards.

He noted that Open Data is a key part of this reform as it encourages citizens active participation, by allowing them to look into government data and oversight its procedures.

In Thailand, Open Data and AI are being used in several sectors. For example, in an AI-powered customer support platform analyses data through AI. The data is then made public and people can help monitor real-time incidents, share information and offer suggestions to the government.

Moreover, AI can prevent road accidents by detecting blind spots crossing statistic data from Department of Highways, volunteers and insurance companies. Similarly, the KiiD project creates an ecosystem where people share information and contribute to the economic development, health and safety of an Innovation District.

Other platforms include data.go.th, developed by the Digital Government Development Agency; AI police for women by Royal Thai Police, a project geared to protect vulnerable groups namely, women and children victims of family violence.

It is essential to appreciate how valuable accurate data collection and sharing is in order to maximise modern technology.

Data that is collected and shared has the potential enable governments to operate more effectively; it is government’s responsibility to make information – like information on procurement, budget disbursement, government expenditures including taxes and justice related information – accessible to the public.

The Director a Thai News Agency argued that when the public sector refuses to share information, it might have a hidden agenda or the interests of those in power are at stake.

On the other hand, Open Data and AI technologies have limitations including machine bias, privacy issues and a lack of human empathy and emotions.

However, as these tools become more sophisticated as time goes on and they have the potential to alleviate the bias and inefficiencies facing the justice system while improving fairness and safety.

The reform of a fair justice system is indeed a challenging undertaking which calls for all stakeholders’ cooperation. Thus, Thailand’s government needs a concerted effort on the part of key stakeholders – policymakers, venture capitalists, entrepreneurs, and researchers – to promote a culture that embraces innovation and leads to more effective, transparent and responsive civil services and criminal justice systems.

PARTNER

Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.

PARTNER

As a Titanium Black Partner of Dell Technologies, CTC Global Singapore boasts unparalleled access to resources.

Established in 1972, we bring 52 years of experience to the table, solidifying our position as a leading IT solutions provider in Singapore. With over 300 qualified IT professionals, we are dedicated to delivering integrated solutions that empower your organization in key areas such as Automation & AI, Cyber Security, App Modernization & Data Analytics, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Renowned for our consulting expertise and delivering expert IT solutions, CTC Global Singapore has become the preferred IT outsourcing partner for businesses across Singapore.

PARTNER

Planview has one mission: to build the future of connected work. Our solutions enable organizations to connect the business from ideas to impact, empowering companies to accelerate the achievement of what matters most. Planview’s full spectrum of Portfolio Management and Work Management solutions creates an organizational focus on the strategic outcomes that matter and empowers teams to deliver their best work, no matter how they work. The comprehensive Planview platform and enterprise success model enables customers to deliver innovative, competitive products, services, and customer experiences. Headquartered in Austin, Texas, with locations around the world, Planview has more than 1,300 employees supporting 4,500 customers and 2.6 million users worldwide. For more information, visit www.planview.com.

SUPPORTING ORGANISATION

SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.

PARTNER

HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 

PARTNER

IBM is a leading global hybrid cloud and AI, and business services provider. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,000 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity and service.